Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anika Koscianski

Picnic Point,NSW

Summary

Caregiving professional with experience in providing quality care for elderly clients. Develops tailored care plans meeting unique needs of clients. Passionate about providing clients with high-quality care to improve quality of life. Highly skilled and enthusiastic professional with more than 4 years of experience managing operations in person-centred model. Successfully oversee human resources, budgeting, supply management and client services.

Overview

13
13
years of professional experience

Work History

Care Manager

Catholic Care
01.2020 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Educated clients and families on community resources, treatment options and health care services to better manage conditions.
  • Assessed clients and developed plans to meet needs.
  • Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
  • Provided crisis intervention services when necessary by assessing risk levels promptly addressing safety concerns collaboratively with a treatment team.
  • Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
  • Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
  • Facilitated family meetings to address concerns, establish goals of care, and provide psychosocial support.
  • Participated in team meetings and trainings to stay updated on best practices and new developments in care management.

Photographer

Contractor
01.2011 - 12.2019
  • Digitally edited photos to enhance appearance.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Planned and prepared for on-location and studio shoots.
  • Developed strong relationships with clients through clear communication and professionalism.
  • Photographed high-quality images for various print and digital projects.
  • Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
  • Provided exceptional customer service throughout an entire process from initial consultation to delivery of final products.
  • Collaborated with clients to understand their vision, ensuring a final product met or exceeded expectations.

Education

Undergraduate Certificate Mental Health

Monash University
Melbourne, VIC
2024

Diploma of Community Services

TAFE
NSW
2019

Camera Craft

Australian Centre For Photography
2010

Skills

  • Care Planning
  • Case assessments
  • Clinical Documentation
  • Service Coordination
  • Patient Education
  • Workflow Coordination
  • Program Management
  • Policy Adherence
  • Quality Improvement
  • Referral management
  • Discharge Planning
  • Patient Advocacy
  • Multidisciplinary team collaboration

Timeline

Care Manager

Catholic Care
01.2020 - Current

Photographer

Contractor
01.2011 - 12.2019

Undergraduate Certificate Mental Health

Monash University

Diploma of Community Services

TAFE

Camera Craft

Australian Centre For Photography
Anika Koscianski