Aniket Yadav
AUSTRALIAN NATIONAL UNIVERSITY
Canberra, ACTOpen To Relocating To Perth, WA And Hobart, TAS,ACT
5
years of professional experience
1
Certification
3
Languages
Experienced with operational management, staff supervision, and customer service excellence. Utilizes strong interpersonal skills and strategic thinking to ensure smooth daily operations. Track record of effective problem-solving and maintaining high standards in dynamic settings.
Skills
Operational analysis
Project management
Process optimization
Inventory management
Customer service
Client relations
Customer engagement
Professionalism and integrity
Work History
Operations Team Leader
1 Year 11 Months- Managed all aspects of inventory control, including ordering supplies.
- Supervised daily activities of the operations team members, providing guidance.
- Analyzed data from multiple sources to make informed decisions regarding operational strategies.
- Analyzed data from various sources to inform operational strategies, leading to improved decision-making.
DUTY MANAGER
1 Month- Supervised daily operations to ensure exceptional service quality and compliance with club standards.
- Led staff training programs, enhancing team performance and improving customer satisfaction rates.
- Developed and implemented operational procedures, streamlining processes for increased efficiency.
- Coordinated event logistics, managing schedules and resources for successful club functions.
Duty Manager
1 Year 3 Months- Managed department budget, maintaining expenses within allocated funds to ensure resource optimization.
- Conducted regular inventory checks, ensuring stock levels met operational needs and minimizing shortages.
- Supervised daily operations, ensuring high service standards and guest satisfaction.
- Coordinated staff schedules, optimizing resource allocation for peak performance.
- Implemented training programs, enhancing team skills and operational efficiency.
Software Developer
2 Years 6 Months- Developed responsive applications using HTML, CSS, JavaScript, enhancing user experience.
- Deployed and maintained web applications on AWS and Azure, ensuring high availability.
- Developed and maintained scalable web applications using Java and Spring Framework.
- Collaborated with cross-functional teams to define project requirements and deliver innovative solutions.
- Implemented automated testing procedures, enhancing overall code quality and reducing deployment issues.
IT Support Specialist
8 Months- Walked customers through common phone hardware and software configurations to maximize service functionality.
- Collaborated with technical staff to define actionable goals for system improvements and upgrades.
- Recorded customer interactions and resolutions in ticketing system to enhance future support and reporting.
- Guided customers through phone hardware and software configurations to optimize service functionality.
IT Technical Support Intern
5 Months- Tested application compatibility across multiple operating systems, ensuring seamless installation on client machines.
- Recorded and resolved technical issues, escalating complex cases to professionals for advanced support.
- Provided technical support for hardware and software issues, ensuring timely resolutions.
- Assisted in troubleshooting network connectivity problems to maintain operational efficiency.
- Documented support processes and solutions to enhance knowledge sharing among team members.
Education
Master of Science - Information Technology
Bachelor of Science - Information And Communication Technology
Certification
- Capstone Project Finalist – University of Canberra
- HackerRank - Python Certified
- FreeCodeCamp - Web Development Bootcamp (300 hrs)
- Google - Data analyst certification
- IBM - cyber security
Languages
English
Full Professional
python
Professional
javascript
Limited
Education and Training
other,other
Timeline
DUTY MANAGER
AUSTRALIAN NATIONAL UNIVERSITY
08.2026 - CurrentRead More
Operations Team Leader
the good guys
10.2024 - CurrentRead More
Duty Manager
GUNGAHLIN LAKES GOLF CLUB
05.2023 - 08.2024Read More
Software Developer
Inofin Solutions, India
04.2023 - 10.2025Read More
IT Support Specialist
Samsung
02.2022 - 10.2022Read More
IT Technical Support Intern
Mahindra & Mahindra
05.2021 - 10.2021Read More
University of Canberra
Bachelor of Science from Information And Communication Technology
Read More
University of Canberra
Master of Science from Information Technology
Read More