ANIL ADHIKARI
219 TERRY ROAD BOX HILL,NSW
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bakery Manager
Woolworths Supermarket
03.2020 - Current
- Mentored new sales associates to contribute to store's positive culture.
- Trained newly hired sales team in upselling techniques.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Established performance goals and empowered bakers to exceed targets.
- Promoted business' development by building and maintaining relationships with new customers.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed all baking operations professionally and handled all problems confidently.
- Researched issues to obtain appropriate answers to customer inquiries.
Service Manager
Woolworths Supermarket
04.2018 - 03.2020
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Launched quality assurance practices for each phase of development
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Implemented strategies to increase customer service satisfaction ratings.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Accounts Assistant
Baba Education Pty Ltd
02.2014 - 03.2018
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Coordinated office supply ordering to avail materials for streamlined operations.
- Communicated regularly with customers regarding account questions and issues.
- Completed financial reports, providing insight into performance, operations and cash flow.
- Organized data into multiple spreadsheets to streamline data.
- Analyzed financial discrepancies and provided solutions for accurate financial records.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
- Used accounting software MYOB to prepare weekly and monthly financial reports.
Accounting Intern
Baxter IP Patent Attorneys
10.2013 - 02.2014
- Compiled monthly journal entries into general ledger system.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Interacted with clients and obtained cost and budget information to draft and manage accounts.
- Collaborated with data analysts to review and generate ad hoc account reports and statements.
- Completed balance sheet reconciliations and profit and loss statements with high accuracy.
- Reviewed and paid vendor invoices monthly.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Maintained strict client confidentiality in personal, telephone and email interactions to comply with preset standards and regulations.
- Demonstrated commercial awareness and time management skills through work on budget and task organization.
- Quickly and accurately processed payments, credits and other transactions using company software applications.
Education
BACHELOR OF BUSINESS - ACCOUNING
Central Queensland University
Sydney, NSW10.2012
Advanced Diploma - Accounting
Central College
Sydney, NSW04.2010
Skills
- Machinery Upkeep
- Schedule Crew Members
- Knowledge of Raw Materials
- Investigating Complaints
- Labor and Overhead Cost Estimation
- Delegating Assignments and Tasks
Certification
- first Aid
Timeline
Bakery Manager
Woolworths Supermarket
03.2020 - Current
Service Manager
Woolworths Supermarket
04.2018 - 03.2020
Accounts Assistant
Baba Education Pty Ltd
02.2014 - 03.2018
Accounting Intern
Baxter IP Patent Attorneys
10.2013 - 02.2014
BACHELOR OF BUSINESS - ACCOUNING
Central Queensland University
Advanced Diploma - Accounting
Central College
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