ANIL KUMAR GADDALA
Summary
Retail professional with extensive experience in the industry and technical support. Managed grocery operations to ensure smooth business functions, demonstrating leadership skills as a grocery manager under the assistant store manager for over 2 years. Also excelled as a night fill and duty manager for nearly a year, accumulating 5 years of retail industry experience. Proficient in team leadership, inventory management, and driving store performance improvements.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Technical Support Representative
Verifone Services
01.2022 - 01.2025
Night Fill Duty Manager
Woolworth's Group
- Leading the night fill team to complete stock replenishment efficiently and safely before store closing.
- Overseeing and finalizing all cash transactions, including reconciling registers and preparing banking deposits.
- Conducting thorough safety checks across the store and back areas, ensuring compliance with company and legal standards.
- Accurately entering all safety inspection results and any incidents into the internal system for record-keeping and follow-up.
- Reviewing and verifying cash handling procedures to minimize discrepancies and ensure all financial data is recorded properly.
- Locking up the store securely each night, including setting alarms, securing entry points, and ensuring all team members have safely exited the building.
- Communicating any issues encountered during closing or safety checks to senior management for resolution.
- Supporting a culture of safety, teamwork, and efficiency, leading by example on every shift.
Achievement:
● Promoted to a Department Manager role due to a proven job track record within 1 year. - Also, given opportunity to run the store in the absence of Assistant store manager who went on emergency leave and achieved %3 increment in store sales growth which was not achieved in last 10 years of store record.
● Took the opportunities and helped in boosting company sales with my experience and knowledge.
Grocery Manager (Acting) under Assistant Store Manager
Woolworth's
01.2017 - 12.2022
- Managed grocery operations efficiently after salaried grocery managers were made redundant.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Supervised stock levels, inventory control, and product placement.
- Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
- Led a team to achieve sales targets and maintain high customer service standards.
- Coordinated with suppliers to ensure timely replenishment of stock.
- Implemented store policies and procedures to improve workflow and efficiency.
- Increased sales during promotional events with strategic product placements.
Data Analyst
Techno Sphere IT solutions
01.2015 - 01.2016
Education
Master of Information and Communication Technology - Computer Networking
Charles Strut University
01.2019
Bachelor of Computer Science & Engineering - undefined
Jawaharlal Nehru Technological University
01.2015
Skills
- Experienced in retail operations management, ensuring smooth day-to-day business functions
- Strong leadership and training skills, effectively managing and mentoring teams
- Proficient in inventory and stock management to maintain product availability
- Excellent customer service skills, ensuring a high level of customer satisfaction
- Skilled in merchandising and store presentation to maximize sales and enhance shopping experiences
- Effective problem-solving and decision-making abilities to address challenges efficiently
- Ability to use Microsoft Excel to create pivot tables acquired through my bachelor's degree
- Knowledgeable in Cisco routers, switches, LAN, WAN, DHCP, firewalls, wireless controllers, routing and switching to create and optimize networks acquired from master's degree
- Effectively provide technical support on various software, application and network problems
- Configuration, Install, Update, Backup and format of software and hardware when required
- Proven leadership and team management skills acquired by captaining and leading a cricket team at Northwest Cricket Club
Certification
- ICT Professional Year
- William light Institute, Melbourne
- Achievement:
- Developed professional skills and prepared for the Australian workplace from the theory of practice.
- Leading team to finish projects included in the program and rewarded with top credits.
LANGUAGES
Telugu (Native)
Hindi (Native)
English (Proficient)
Affiliations
Associate Member of the Australian Computer Society
Accomplishments
- Promoted to a Department Manager role due to a proven job track record within 1 year.
- Took the opportunities and helped in boosting company sales with my experience and knowledge.
Timeline
Technical Support Representative
Verifone Services
01.2022 - 01.2025
Grocery Manager (Acting) under Assistant Store Manager
Woolworth's
01.2017 - 12.2022
Data Analyst
Techno Sphere IT solutions
01.2015 - 01.2016
Bachelor of Computer Science & Engineering - undefined
Jawaharlal Nehru Technological University
Night Fill Duty Manager
Woolworth's Group
Master of Information and Communication Technology - Computer Networking
Charles Strut University
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