Anil Silwal
Hurstville,NSW
Summary
Personal care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Freechoice tobacconist pvt. ltd.
Haymarket, Nsw
02.2023 - Current
- Gathered customer feedback through surveys and used the data to improve customer service.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Developed strong relationships with customers by providing personalized assistance and support.
Carer ( Placement)
Bereshford Hall
Rosebay, Nsw
11.2023 - 12.2024
- Provided emotional support to elderly clients and their families.
- Assisted with daily living activities such as bathing, dressing, eating, and mobility.
- Monitored vital signs including blood pressure and pulse rate.
- Organized recreational activities to promote physical and mental wellbeing of the clients.
- Performed household tasks such as laundry, cleaning, shopping, meal preparation.
- Attended workshops or seminars related to care giving practices or new technologies used in homecare settings.
Education
High School Diploma -
Viswa Niketan Higher Secondary School
Tripureshwor, Kathmandu04-2019
Diploma And Advanced Diploma of IT - Information Technology Project Management
Southern Academy of Business And Technology
George Street , TownhallSkills
- ADLs Assistance
- Healthcare Customer Service
- Client Relations and Customer Service
- Time management
- Client requirements
Certification
- Certificate IV in Ageing support
- Certificate of First Aid support
Languages
English
Native/ Bilingual
nepali
Native/ Bilingual
Timeline
Carer ( Placement)
Bereshford Hall
11.2023 - 12.2024
Customer Service Representative
Freechoice tobacconist pvt. ltd.
02.2023 - Current
High School Diploma -
Viswa Niketan Higher Secondary School
Diploma And Advanced Diploma of IT - Information Technology Project Management
Southern Academy of Business And Technology
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