Divyaben Patel
Adelaide,SA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Picker Packer
Eldridge Fresh Organic
01.2024 - Current
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Maintained a safe working environment by adhering to all occupational health and safety regulations while picking fruits.
- Enhanced fruit quality by carefully selecting ripe and undamaged produce during harvesting.
- Participated in ongoing training sessions to stay current on best practices for fruit handling and harvesting techniques.
- Adapted quickly to different crop varieties, adjusting picking techniques to ensure optimal yield preservation for each type of fruit.
- Increased efficiency in fruit picking through mastery of various techniques, including ladder use and proper hand placement.
- Received positive feedback from supervisors for consistently meeting or exceeding daily picking quotas.
- Contributed to the achievement of warehouse performance goals by consistently meeting or exceeding individual picking targets.
- Reduced lost time due to misplaced products by implementing an effective labeling system within the warehouse.
- Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
Customer Service Team Member
Apna Desi Indian Grocery
08.2023 - 01.2024
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
- Developed strong relationships with customers, resulting in repeat business and increased loyalty.
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Banking Assistant
Baroda Gujarat Gramin Bank
11.2020 - 06.2023
- Conducted thorough research on market trends to provide informed recommendations to clients on investment options.
- Collaborated with team members to achieve branch sales targets consistently.
- Identified opportunities for cross-selling financial products, increasing overall revenue for the bank.
- Maintained strict confidentiality of client information, upholding the bank''s privacy standards.
- Streamlined account opening processes for faster service, resulting in increased new accounts.
- Facilitated successful completion of projects aimed at improving overall banking services delivery.
- Provided exceptional customer service, contributing to a positive reputation for the bank.
- Assisted clients with loan applications, successfully securing funding for their needs.
- Conducted regular audits on assigned portfolios maintaining accuracy of records.
- Managed high-volume transactions accurately, ensuring minimal discrepancies in daily reconciliations.
Education
Bachelor of Commerce - Accounting
Hemchandracharya North Gujarat University
Gujarat, India 06.2013 - 05.2016
Skills
Product Packaging
Product Inspections
Warehouse Safety
Order Picking
Labeling and Tagging
Cash handling proficiency
Promotional knowledge
Customer Service
Point of sale operation
Product Promotions
Investment knowledge
Credit analysis
Signature Verification
New Account Setup
Availability
Part-time
Timeline
Picker Packer
Eldridge Fresh Organic
01.2024 - Current
Customer Service Team Member
Apna Desi Indian Grocery
08.2023 - 01.2024
Banking Assistant
Baroda Gujarat Gramin Bank
11.2020 - 06.2023
Bachelor of Commerce - Accounting
Hemchandracharya North Gujarat University
06.2013 - 05.2016