Divyaben Patel
Adelaide,SA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Picker Packer
Eldridge Fresh Organic
01.2024 - Current
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Maintained a safe working environment by adhering to all occupational health and safety regulations while picking fruits.
- Enhanced fruit quality by carefully selecting ripe and undamaged produce during harvesting.
- Participated in ongoing training sessions to stay current on best practices for fruit handling and harvesting techniques.
- Adapted quickly to different crop varieties, adjusting picking techniques to ensure optimal yield preservation for each type of fruit.
- Increased efficiency in fruit picking through mastery of various techniques, including ladder use and proper hand placement.
- Received positive feedback from supervisors for consistently meeting or exceeding daily picking quotas.
- Contributed to the achievement of warehouse performance goals by consistently meeting or exceeding individual picking targets.
- Reduced lost time due to misplaced products by implementing an effective labeling system within the warehouse.
- Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
Customer Service Team Member
Apna Desi Indian Grocery
08.2023 - 01.2024
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
- Developed strong relationships with customers, resulting in repeat business and increased loyalty.
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Banking Assistant
Baroda Gujarat Gramin Bank
11.2020 - 06.2023
- Conducted thorough research on market trends to provide informed recommendations to clients on investment options.
- Collaborated with team members to achieve branch sales targets consistently.
- Identified opportunities for cross-selling financial products, increasing overall revenue for the bank.
- Maintained strict confidentiality of client information, upholding the bank''s privacy standards.
- Streamlined account opening processes for faster service, resulting in increased new accounts.
- Facilitated successful completion of projects aimed at improving overall banking services delivery.
- Provided exceptional customer service, contributing to a positive reputation for the bank.
- Assisted clients with loan applications, successfully securing funding for their needs.
- Conducted regular audits on assigned portfolios maintaining accuracy of records.
- Managed high-volume transactions accurately, ensuring minimal discrepancies in daily reconciliations.
Education
Bachelor of Commerce - Accounting
Hemchandracharya North Gujarat University
Gujarat, India 06.2013 - 05.2016
Skills
Product Packaging
undefinedAvailability
Part-time
Timeline
Picker Packer
Eldridge Fresh Organic
01.2024 - Current
Customer Service Team Member
Apna Desi Indian Grocery
08.2023 - 01.2024
Banking Assistant
Baroda Gujarat Gramin Bank
11.2020 - 06.2023
Bachelor of Commerce - Accounting
Hemchandracharya North Gujarat University
06.2013 - 05.2016
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