Anil Kumar Reddy Elluru
Ormond,Vic
Summary
Experience Console Operator with over 4 years of experience in Retail. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
7-eleven Convenience Store
11.2022 - Current
- Greeted over 750-900 customers per day.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Reviewed weekly sales ads and monitored price changes.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Submitted orders for new inventory.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Rotated merchandise and displays to feature new products and promotions.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
Console Operator
7-eleven
05.2019 - 11.2022
- Helped customers complete purchases, locate items and join reward programs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Used POS system to enter orders, process payments and issue receipts.
- Set up new sales displays each month.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Learned Manager positions and provided backup at key times.
Education
Master of Information Systems - Networking
Charles Sturt University
Melbourne, VIC05.2019
Bachelor of Engineering - Mechanical Engineering
ICFAI University
Hyderabad01.2016
Skills
- Microsoft Excel
- Cost Management
- Administrative Management
- Microsoft Office
- POS Systems
- Adobe Systems Adobe Acrobat
- Coaching and Mentoring
- Store Opening and Closing
- Sales Tracking
- Sales Promotion
- Pricing and Markdowns
Languages
English
Professional Working
tell
Elementary
Hindi
Limited Working
Timeline
Assistant Store Manager
7-eleven Convenience Store
11.2022 - Current
Console Operator
7-eleven
05.2019 - 11.2022
Master of Information Systems - Networking
Charles Sturt University
Bachelor of Engineering - Mechanical Engineering
ICFAI University
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