RUPA SRI
Lyndhurst
Summary
Experienced and enthusiastic Consultant with a proven track record in diverse industries. Demonstrates exceptional interpersonal, problem-solving, and analytical skills to effectively provide advice and expertise to client organizations, driving improvements in business performance. Possesses extensive experience in operations, strategy, and management.
Overview
6
6
years of professional experience
Work History
CONSULTANT
Chandler Macleod
03.2022 - Current
- To comprehend the business methods and practices as well as their working procedures.
- To adhere to policies and manage the cost along with the resources in line with the principle of project management and methods.
- To diagnose business issues, evaluate data as well as develop suggestions for enhancement.
- To manage projects for inventive systems by developing coordination with other sectors along with vendors.
- To advance and employ policies for enhancing the performance of the business, comprising the process variation, plans as well as organizational structure.
- To employ the techniques of data along with the process modeling to generate the requirement of the system for design.
- To evaluate data for recognizing trends and patterns in addition to the opportunities for development.
- To solve the issues analytically as well as advance innovative solutions for addressing them.
- To perform as a central reference as well as an information source, supporting the decision-making method of the project.
OCCUPATIONAL HEALTH ADMINISTRATOR (COVID TESTING)
Bodycare Workplace Solutions
11.2021 - 03.2022
- Implemented new testing protocols to enhance efficiency and accuracy in COVID-19 testing
- Coordinated scheduling, documentation, and reporting for COVID-19 testing processes
- Conducted nasal swab testing for Covid-19 at various community testing sites
- Collected and processed specimens following strict safety and infection control protocols
- Assisted with patient registration and communication to ensure smooth testing process
- Maintained accurate records of tests administered and results in compliance with regulations
CUSTOMER SERVICE
Serco
05.2021 - 10.2021
- Managed high volume of calls to assist clients in scheduling vaccination appointments efficiently
- Provided accurate information on vaccine availability and eligibility criteria
- Calmed clients' concerns and addressed complaints with professionalism and empathy
- Provided exceptional customer service, addressing concerns promptly and courteously.
- Built positive relationships with customers by providing exceptional customer service.
TEAM MEMBER
Silk Hospitality
12.2020 - 03.2021
- Maintained a clean and organized work environment to ensure efficiency
- Collaborated with team members to ensure efficient guest check-ins and check-outs
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
MARKETING ANALYST
ADB Systems
08.2019 - 05.2020
- Analyzed market trends to identify opportunities and improve marketing strategies
- Conducted market research to assess customer needs and competitor performance
- Contributed to the development of targeted marketing campaigns to increase brand visibility
Education
MASTER OF BUSINESS & INFORMATION SYSTEMS -
Torrens University
03.2022
BACHELOR OF BUSINESS ADMINISTRATION - Human Resource Management
Avinash Degree College
04.2018
Skills
- Communication skills
- Customer service
- Market research
- Project management
- Problem-solving
- Recruitment
- Regulatory compliance
- Organizational development
- Training and development
- Diversity and inclusion
- Data analysis
- Scheduling
- Documentation
- Compliance monitoring
- Team collaboration
- Technical support
Timeline
CONSULTANT
Chandler Macleod
03.2022 - Current
OCCUPATIONAL HEALTH ADMINISTRATOR (COVID TESTING)
Bodycare Workplace Solutions
11.2021 - 03.2022
CUSTOMER SERVICE
Serco
05.2021 - 10.2021
TEAM MEMBER
Silk Hospitality
12.2020 - 03.2021
MARKETING ANALYST
ADB Systems
08.2019 - 05.2020
MASTER OF BUSINESS & INFORMATION SYSTEMS -
Torrens University
BACHELOR OF BUSINESS ADMINISTRATION - Human Resource Management
Avinash Degree College
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