Anindita Banerjee
Clayton,VIC
Summary
Pursuing Masters in Data science. Skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Dedicated to keeping stock levels optimal and merchandising items to drive sales. Track record of contributing to team success and adapting to dynamic environments.
Overview
4
4
years of professional experience
Work History
Sales Agent
The Paperback Bookshop
Melbourne, Victoria
07.2025 - 08.2025
- Assisted call-in customers with questions and orders.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Achieved top performer status within the company due to consistent high sales numbers.
Analyst
Deloitte
Hyderabad, India
06.2022 - 06.2025
- Migrated legacy C# code to Angular 17, modernizing the application architecture and improving performance.
- Developed RESTful APIs from scratch to support front-end functionality, enhancing user experience.
- Utilized AWS CloudWatch and Lambda for monitoring and logging server-less applications, ensuring efficient performance and issue tracking.
- Designed and maintained relational databases using MySQL and SQL Server, ensuring data integrity.
- Developed, tested, debugged, and implemented code for web-based applications, improving functionality.
Customer Service Representative
DMart Store
01.2022 - 06.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Research Intern
Cyber Physical Systems VIT Chennai
India
06.2021 - 07.2021
- Developed an advanced system for detecting and segmenting brain tumors utilizing Transfer Learning and R-CNN Mask techniques.
- Conducted comprehensive research, leading to a pending publication of findings in a reputable journal.
- Leveraged Python to implement and test the system, ensuring high accuracy and efficiency in tumor detection.
Education
Masters in Data Science -
Monash University
Clayton, Australia 04.2001 -
Bachelor of Technology - Electrical, Electronics And Communications Engineering
Vellore Institute of Technology
India 04.2001 -
Skills
Customer assistance
Product demonstrations
Strategy development
Paperwork processing
Problem-solving
Data Analysis & Visualization
Python
C# Development
Awards
Received a Spot Award thrice, recognition for top performance at Deloitte.
Timeline
Sales Agent
The Paperback Bookshop
07.2025 - 08.2025
Analyst
Deloitte
06.2022 - 06.2025
Customer Service Representative
DMart Store
01.2022 - 06.2022
Research Intern
Cyber Physical Systems VIT Chennai
06.2021 - 07.2021
Masters in Data Science -
Monash University
04.2001 -
Bachelor of Technology - Electrical, Electronics And Communications Engineering
Vellore Institute of Technology
04.2001 -
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