Personable and visionary leader with knack for strategic planning and innovative problem-solving. Deep understanding of IT infrastructure and cybersecurity, coupled with proficiency in project management and team leadership. Dedicated to driving technological advancements and enhancing operational efficiency.
Overview
2
2
years of professional experience
Work History
Team Member
Woolworths
05.2022 - Current
Strong relationships with client's customers and other team members based on trust and reliability
Maintaining up-to-date knowledge of product and service changes
Informing customers about product lines and services offered by company
Working efficiently with other team members
Assisting customers in purchasing right part to meet their needs.
Delivery Associate I, L1
Amazon Commercial Services Pty ltd
10.2022 - Current
Doing follow up all employees making sure are meeting Amazon scan rates and goal
RF Scanners - Sorted cargo before loading and unloading, reported all equipment failure and malfunctions to supervisor
Team up with order coached to make sure that nightly sort and picking is done 100% effectively
Identified staffing and capital needs, collected relevant data, and wrote justifications for established needs
Collaborated with team members to meet tight deadlines during peak delivery periods
Remove completed or defective products or materials, placing them on moving equipment such as conveyors or in specified areas such as loading docks
Leading flow of night sortation with customer orders of volume of ,000 packages at estimated value of $150,000 daily
Stayed current on company policies and industry best practices, attending training sessions as required for continued growth in the role.
Education
Bachelor of Computer Applications - Computer Applications
Maharaja Surajmal Institute
Janak Puri, New Delhi
07.2021
Master of Information Technology - Cyber Security
La Trobe University
Bundoora, VIC
07.2024
Skills
Technical Skills - Knowledge of Programming Language such as JAVA, HTML, CSS, Command Line
Familiar with Windows OS, Mac OS
Types of Software such as Microsoft Office, Adobe Acrobat
Multitasking Abilities
Networking
Proficient Computer Skills
Wireless Networking
Customer Service Representative
Problem-solving abilities
Languages
English
Hindi
References
Nishant Hiralal Dhameliya, Operations Manager at Amazon, +61 424 858 057, He is my Operations Shift Manager from July, 2022 - Present
Timeline
Delivery Associate I, L1
Amazon Commercial Services Pty ltd
10.2022 - Current
Team Member
Woolworths
05.2022 - Current
Bachelor of Computer Applications - Computer Applications