Anirudh (Ani) Chudasama
Melbourne,Victoria
Summary
An articulate and quick thinking young person who has a natural flare for being able to communicate and build relationships with potential clients. I am creative, innovative and willing to contribute ideas and professional opinion to any project. I am presently looking for a suitable position with an exciting & ambitious company bringing value to collaborative marketing role opportunity. Excellent organizational, planning and communication skills with passion for positively impacting customer bottom-lines with creative and engaging marketing copy. Trained in social media management, audience engagement and marketing campaign development.
Overview
4
4
years of professional experience
Work History
Gaming Bartender
Malvern Vale Hotel
Melbourne , Victoria
07.2023 - Current
- Greeted guests and provided information about the gaming area.
- Prepared alcoholic drinks for customers following standard recipes.
- Collected payments from customers for drinks served.
- Mixed ingredients such as soda water, juices or syrups to prepare cocktails and other drinks.
- Assisted customers in setting up their gaming systems and troubleshooting any technical issues that arose.
- Collected money for games and provided customers with tokens, tickets and correct change.
Client Manager
Reliance Real Estate
Melbourne, Victoria
01.2023 - 06.2023
- Built sustainable client relationships built on trust by applying excellent communication and interpersonal skills.
- Delivered high level of service to clients to both maintain and extend relationships for future business opportunities.
- Followed up with customers through calls and emails to proactively resolve issues and maintain satisfaction.
- Warmly greeted customers by employing positive telephone etiquette and asking well-rounded questions to identify issues.
- Scheduled and confirmed appointments based on customer availability.
- Maintained client relationships and listened to needs and pain points to provide strategic internal feedback.
- Performed needs analysis and presented options based on findings to help customers make decisions.
Real Estate Assistant
TG Newton
Melbourne, Victoria
02.2022 - 01.2023
- Helped customers find specific products, answered questions and offered product advice.
- Built and maintained relationships with peers and upper management to drive team success.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
- Answered incoming telephone calls to provide store, products, and services information.
- Processed daily client transfer requests.
- Oversaw office administrative needs, including preparing presentations, coordinating materials and handling correspondence.
Gaming Supervisor
Mckinnon hotel
Melbourne, Victoria
03.2021 - 01.2022
- Promoted positive guest relations by resolving disputes quickly and offering complimentary services.
- Managed overall operation of pokies in assigned machines in accordance with applicable state regulations, company policies and internal controls.
- Converted currency into requested combinations of bills and coins for patrons.
- Set and maintained bank and table limits for each game.
- Reviewed operational expenses, budget estimates, betting accounts and collection reports for accuracy.
- Calculated summary sheets to display wager amounts and payoffs for tables and games.
Gaming Attendant
Welcome Stranger Hotel
Melbourne, Victoria
10.2020 - 10.2021
- Delivered exceptional customer service to guests by explaining game rules and promptly answering questions.
- Handled customer requests and complaints quickly to improve overall service.
- Completed training on policies and procedures, health and safety and environmental responsibilities.
- Collected money for games and provided customers with tokens, tickets and correct change.
Retail Assistant
Mad Mex
Melbourne, Victoria
09.2019 - 10.2020
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Increased customer service feedback scores by delivering outstanding service to customers daily.
- Employed strong relationship-building skills and consistent follow-through in every aspect of work to improve customer satisfaction.
Education
Masters - Marketing
RMIT University
Melbourne 07.2022
Undergraduate - Mass Communication
Thakur College
Mumbai04.2019
Secondary School -
Shri Gujarati Samaj
Indore,Madhya Pradesh04.2016
Skills
- Supporting the Sales Manager and Marketing Team in all aspects of their work
- Handling sales phone calls and e-mails
- Social media marketing
- Market analysis
- Client engagement Communicating with clients in a professional manner
- Business process optimization
- Building an understanding of a customer and clients requirements
- Assessing the results of a marketing campaign
- Maintaining the marketing database of clients and contacts
- High level of computer proficiency and demonstrable working knowledge of Microsoft Office
- Ability to plan, organise and work to deadlines
- A strong team player who can also work alone with minimum supervision
Timeline
Gaming Bartender
Malvern Vale Hotel
07.2023 - Current
Client Manager
Reliance Real Estate
01.2023 - 06.2023
Real Estate Assistant
TG Newton
02.2022 - 01.2023
Gaming Supervisor
Mckinnon hotel
03.2021 - 01.2022
Gaming Attendant
Welcome Stranger Hotel
10.2020 - 10.2021
Retail Assistant
Mad Mex
09.2019 - 10.2020
Masters - Marketing
RMIT University
Undergraduate - Mass Communication
Thakur College
Secondary School -
Shri Gujarati Samaj
Similar Profiles
Katie CowenKatie Cowen
Food and Beverage Attendant at Vale HotelFood and Beverage Attendant at Vale Hotel
Himalaya LambaHimalaya Lamba
TEAM MEMBER at WOOLWORTHS (MALVERN)TEAM MEMBER at WOOLWORTHS (MALVERN)
Tijan shresthaTijan shrestha
Registered Nurse at Cabrini Health - MalvernRegistered Nurse at Cabrini Health - Malvern