A highly organized and hardworking individual looking in any position to gain practical experience, knowledge and skills for continuous improvement.
Overview
12
12
years of professional experience
Work History
Personal Care Assistant
Hall & Prior Aged Care
Harvey, WA
06.2025 - Current
Provided personalized care to residents, ensuring comfort and dignity in daily activities.
Assisted with medication management, adhering to prescribed schedules and guidelines.
Supported residents with mobility and physical activities, enhancing their overall wellbeing.
Collaborated with healthcare professionals to develop tailored care plans for individuals.
Assisting in Nursing
Aegis Aged Care
Australia
01.2025 - 05.2025
Assist with personal care needs such as showering, dressing, eating, mobility, communication.
Participates in care planning.
Follows therapy plans i.e. interventions to assist those with dementia and behavioral problems.
Observe and reports changes in patient’s condition.
Reports complaints about care.
Assists with rehabilitation exercises, basic treatment and delivery of medications.
Personal Carer Assistant
Hall & Prior (Hocart Lodge Aged Care, Western Australia)
Australia
05.2024 - 01.2025
Assist with personal care needs such as showering, dressing, eating, mobility, communication.
Participates in care planning.
Follows therapy plans i.e. interventions to assist those with dementia and behavioral problems.
Observe and reports changes in patient’s condition.
Reports complaints about care.
Assists with rehabilitation exercises, basic treatment and delivery of medications.
Meat Packer (Level 3)
Harvey Beef
Western Australia, Australia
07.2021 - 05.2024
Ensures that the packaging line is set-up and runs productively following all Packaging Operations SOP's and CGMP's
Completes appropriate paperwork
Runs the packaging line equipment
Personal responsibility for following safety rules: SOPs and cGMP guidelines
Maintains a clean and orderly work area
Inspecting stock for bones and fatty issues
Sales Coordinator (Website admin)
IMEC Hygiene Sdn. Bhd.
Malaysia
08.2017 - 12.2017
Processing a high volume of product orders.
Checking prices and contracts are up to date.
Taking phone calls from customers.
Dealing with and responding to high volumes of emails.
Handling Order make from Website and Others website Platform such as Lazada, 11 street, and others
Uploads new product to company’s website
Assist on Inquiry matters regarding the product
Customer Service
Global Net Vision Sdn. Bhd (Tupperware brands)
Malaysia
01.2017 - 03.2017
Handles incoming, outgoing calls, messages & supplies information to callers.
Greets the visitors.
Provide assistance to Admin Manager in all admin & HR related responsibilities.
Answering and forwarding phone calls
Keep the receptionist area tidy
Pick up and deliver email
Open and date stamp all general correspondence
Maintain the general filing system and file correspondence
Keep the Store tidy and neat
Handle in and out the item pass to customer
Receptionist cum Admin Assistant
Magnibiz Development Sdn. Bhd
Malaysia
08.2015 - 09.2016
Handles incoming, outgoing calls, messages & supplies information to callers.
Greets the visitors.
Provide assistance to Admin Manager in all admin & HR related responsibilities.
Answering and forwarding phone calls
Keep the receptionist area tidy
Pick up and deliver email
Open and date stamp all general correspondence
Maintain the general filing system and file correspondence
Customer Services
Summer Glitz Enterprise (Online Baby Shop)
Malaysia
01.2015 - 05.2015
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Cashier - Part time job (Weekend Only)
Perindu Makan Place Restaurant
Malaysia
09.2014 - 05.2015
Be proactive in counting money before a shift begins so that there is no miscalculation at the end of the shift.
Greet and welcome customers entering the restaurant.
Resolve different types of complaints from customers or address them to the restaurant manager.
Display changes in the rates of eatables and food items near the cash counter and in the menu booklet so that customers become aware of it.
Answer queries and questions of customers and inform about policies, rules of the restaurant, etc.
Resource Coordinator
PETRONAS ICT Sdn Bhd
Malaysia
09.2014 - 01.2015
Deal with external vendors on contracts as a contracting officer or representative.
Provide face-to-face briefings on internal process for on boarding consultants.
Contribute towards staffing improvements initiative for entire Project Delivery Division.
Coordinate internal training for Project Managers together with training department.
Organize department meetings by checking on availabilities of rooms.
Compiling and maintaining an up-to-date telephone directory of numbers, addresses and file all correspondence related to the division.
Participate actively in organizing company events such as Annual Dinner and internal workshops.
Assistant Sales Representative
KAID JOHAR Textile
Malaysia
05.2014 - 08.2014
Greeting customers who enter the shop.
Be involved in stock control and management.
Assisting shoppers to find the goods and products they are looking for.
Stocking shelves with merchandise.
Answering queries from customers.
Reporting discrepancies and problems to the supervisor.
Giving advice and guidance on product selection to customers.
Dealing with customer refunds.
Keeping the store tidy and clean, this includes hovering and mopping.
Responsible dealing with customer complaints.
Attaching price tags to merchandise on the shop floor.
Receiving and storing the delivery of large amounts of stock
Keeping up to date with special promotions and putting up displays
Education
CERTIFICATE III - INDIVIDUAL SUPPORT (Tafe)
DIPLOMA - OFFICE MANAGEMENT AND TECHNOLOGY
UNIVERSITY TECHNOLOGY MARA (UiTM)
01.2014
HIGH SCHOOL - undefined
TEMERLOH VOCATIONAL SCHOOL
01.2010
PRIMARY SCHOOL - undefined
SMK TAMAN SETIAWANGSA
KUALA LUMPUR
01.2008
Skills
Organize and Professional
Adaptability and Flexibility
Self- Motivated
Self-Confident
Self-Awareness and Patient
Customer Service
Work well under pressure
Collaboration and Teamwork
Love to learn new things
Excellent Time Management
Good in communication
Always eager to learn more
Love to start from below to hero
Timeline
Personal Care Assistant
Hall & Prior Aged Care
06.2025 - Current
Assisting in Nursing
Aegis Aged Care
01.2025 - 05.2025
Personal Carer Assistant
Hall & Prior (Hocart Lodge Aged Care, Western Australia)