ANISAH SHAHID
15 HEBRIDES AVE, MACQUARIE LINKS,NSW
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
7-Eleven Store Manager
7-Eleven Stores Australia
10.2009
- Managed day-to-day operations, overseeing staff scheduling, inventory management, and financial reporting.
- Coordinated successful promotional events aimed at increasing brand awareness and attracting new clientele to the franchise location.
- Built strong relationships with suppliers, negotiating favourable terms and ensuring timely delivery of products and services.
- Optimized staffing levels during peak hours to ensure optimal customer service while minimizing labor costs during slower periods throughout each day.
- Ensured compliance with all franchisor requirements, maintaining high standards in product quality and customer service.
- Collaborated with fellow franchisees on best practices sharing to optimize operations across multiple locations within the network.
Insurance Consultant
CIS
03.2006 - 03.2009
- Established lasting relationships with key industry partners, including brokers, carriers, and service providers to better serve client needs.
- Provided exceptional customer service during the claims process by guiding clients through each step and advocating on their behalf when needed.
- Improved operational efficiency within the agency by streamlining workflows, automating tasks, and leveraging technology where appropriate.
- Conducted thorough policy reviews for existing clients, identifying gaps in coverage and recommending appropriate solutions.
Education
Accounting And Business Management
University of Manchester
Manchester City Centre01.2007
Skills
Customer Service
Problem-Solving
Customer Relations
Multitasking and Organization
Training and mentoring
Team Leadership
Team leadership and coaching
Inventory Management
Retail Inventory Management
Shift Scheduling
Recruitment and hiring
Inventory Control
Certification
- Food and Safety Certification
- 7-Eleven SEFT Core Training Program Certification
- MYOB and Microsoft Word
Hobbies and Interests
- Footy
- Cricket
- Basketball
- Boxing
- GYM
- Music
Timeline
7-Eleven Store Manager
7-Eleven Stores Australia
10.2009
Insurance Consultant
CIS
03.2006 - 03.2009
Accounting And Business Management
University of Manchester
- Food and Safety Certification
- 7-Eleven SEFT Core Training Program Certification
- MYOB and Microsoft Word
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