Anish Khanna
Medina,WA
Summary
Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Driver
Lite N Easy
01.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Deliver to more than 70 customers everyday
Customer Service Representative
Ampol
02.2022 - 01.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Advanced Diploma of Hospitality Management
Global College
11.2021
Skills
- Adjusting Targets
- Heavy Lifting
- Defensive Strategies
- Conditioning Strategies
- Order Picking and Processing
- Strategic Planning
- Maintenance and Repair
- City and Non-City Driving
references
Ampol- Jatin Ahir
0401306457
Lite N Easy- Gavy
0452560047
Timeline
Driver
Lite N Easy
01.2023 - Current
Customer Service Representative
Ampol
02.2022 - 01.2023
Advanced Diploma of Hospitality Management
Global College
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