ANISH POUDEL
11 Thorn STREET, YARRAWONG,VIC
Summary
Caring Social Worker offering case management expertise quickly building trust and rapport with clients from diverse cultures. Highly adept at case planning and diagnosis management. Committed to achieving high-quality, cost-effective care for patients and families. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Resident Support Worker
Cornerstone Medical Recruitment
Yarrawonga, VIC
08.2022 - Current
- Participated in team meetings to discuss resident progress and care plans.
- Conducted daily rounds of the residence to ensure safety standards were met.
- Adhered to company requirements for client interactions and care standards
- Kept detailed daily logs with care actions, client behaviors and incidents
- Organized outings for residents, including trips to museums or local attractions.
- Provided individual and group support to residents with mental health issues.
Social Work Case Worker
Survivor's R US
Cardiff, NSW
01.2020 - 06.2022
- Provided administrative support to case workers, including scheduling appointments and maintaining client records.
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Identified issues, analyzed information and provided solutions to problems
- Participated in team-building activities to enhance working relationships
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Disability Support Worker
SMS Care
Blacktown, NSW
08.2019 - 12.2019
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Kept detailed daily logs with care actions, patient behaviors and incidents.
- Drove clients safely to social activities and appointments.
- Maintained safety with tidy, clean and hazard-free home environments.
- Provided high level of physical support by lifting, adjusting and moving clients.
Education
Master of Social Work Qualifying - Community Health Services
ACAP College
Sydney, NSW06.2022
Certificate III in Individual Support - Community Health Services
TAFE NSW
Sydney, NSW08.2020
Skills
- Provide 1:1 Counseling
- Domestic Violence prevention
- Confidential Case Documentation
- Person centered approach
- Verbal and Written Communication
- Clients’ Needs Assessment
- Leadership skill
- Case Documentation
- Event Organizing
- Active Listening
Languages
English
Professional
Hindi
Limited
Nepali
Professional
Trainings & Learning
- Mental Health Training
- Suicide prevention Training
- Domestic violence and homelessness prevention
References
References available upon request.
Timeline
Resident Support Worker
Cornerstone Medical Recruitment
08.2022 - Current
Social Work Case Worker
Survivor's R US
01.2020 - 06.2022
Disability Support Worker
SMS Care
08.2019 - 12.2019
Master of Social Work Qualifying - Community Health Services
ACAP College
Certificate III in Individual Support - Community Health Services
TAFE NSW
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