Anisha Gautam
Auburn,NSW
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
year of professional experience
Work History
Server/Restaurant Waiter
Grill Nation
06.2022 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Answered customers' questions, recommended items, and recorded order information.
Education
Bachelor of Information Technology - Information Technology
Victoria University
Sydney, NSW11.2026
Skills
- Service Quality
- Cleanliness
- Memory retention
- Personal hygiene
- Conflict resolution
- Problem-solving
- Cash handling
- Active listening
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Professional Working
Timeline
Server/Restaurant Waiter
Grill Nation
06.2022 - 06.2023
Bachelor of Information Technology - Information Technology
Victoria University
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