Senior Data & Reporting Analyst with 10+ years of experience designing and optimising data solutions that enhance decision-making and operational efficiency.
Proficient in leveraging SQL, Python, pandas, scikit-learn, SciPy, Power BI, and cloud platforms (GCP, Azure) to build scalable data pipelines, perform statistical analysis, and deliver actionable insights.
Skilled communicator with a strong record of translating complex data into clear, impactful reporting for stakeholders at all levels.
Demonstrated leadership in cross-functional teams — mentoring junior analysts and driving projects through design, build, deployment, and continuous improvement.
Organised and dependable team player, successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Reporting Specialist
Australia Post
05.2024 - Current
Designed and developed dynamic Power BI dashboards and reports to deliver enterprise-level insights from ServiceNow data, improving visibility and decision-making across Service Management teams.
Automated data extraction, transformation, and loading (ETL) from ServiceNow into Power BI using Power Automate, improving data accuracy and refresh efficiency.
Built and optimised data models to support interactive visualisations and self-service analytics, reducing manual reporting time and increasing stakeholder adoption.
Partnered with cross-functional teams to define KPIs and translate business requirements into scalable, governed reporting solutions.
Created advanced DAX measures and calculations to support complex performance analytics and trend analysis.
Delivered training sessions and user documentation to promote self-service reporting and data literacy across the enterprise.
Senior Consultant Data Analyst
Ernst & Young
05.2022 - 11.2023
Played a technical lead role in the Analytics and Engineering team for a prestigious mining client to enhance the in-house AI tool to improve track maintenance and geometry deterioration forecasting.
Implemented the upgrade of the existing re-rail and rail wear forecasting application using Python libraries such as pandas, scikit-learn, Azure serverless apps and Azure SQL DB.
Collaborated with stakeholders for requirements gathering and solution design, implemented machine learning modelling using multiple linear regression techniques, model evaluation in mean squared error and variance measurement using r-squared.
Performed a key role in the Platform Engineering taking ownership of implementing the monitoring and alerts of the SQL DB usage, data replication latency and integration runtime status.
Implemented monitoring using the OpenTelemetry Python API and Azure function apps to send custom metric data to Application Insights and set up monitoring through SQL Workbook and KQL scripts.
As part of the internal EY Sales Analytics team, conducted data analysis and designed data models in Power BI Desktop.
Developed complex dashboards using DAX measures and advanced visuals to showcase trends and gaps in individual KPIs, sales and revenue.
Extensively used SSMS to design and develop tables and stored procedures using Advanced SQL for ETL and connect the same to the Power BI desktop for visualization.
Generated ad-hoc reports in Excel to evaluate specific business requirements.
Performed validation testing and assisted stakeholders for UAT testing and post-deployment testing.
Senior Data Analyst
Commonwealth Bank
06.2021 - 04.2022
Dedicated team player in the Home Buying space in Data and Decision Science portfolio at Commonwealth Bank, which deals with Home Loans and related credit products.
Collaborated with stakeholders from Product and Business teams to understand requirements and provide reliable solutions.
Conducted technical analysis and performed data discovery using data files from multiple sources.
Designed and developed schema data models as per project requirements.
Extensively worked on Spark SQL and Hive on Hadoop cluster for computational analytics using complex queries to fetch data from Hive tables and process the same to create batch reports which provide useful business insights.
Developed scripts for creating tables and views in Hive using Hive QL.
Prepared documentation and analytical reports delivering summarized results and conclusions to stakeholders.
Analyzed complex data and identified anomalies, trends and risks to provide useful insights to improve internal controls.
Data Analyst
Tata Consultancy Services
08.2016 - 05.2019
Performed the role of a squad lead in the Platform portfolio for a banking client, which caters to BDR remediation of repositories for all portfolios.
Designed and developed Hive tables and .hql scripts to process various complex datasets.
Utilised Spark ETL framework that aims at the transformation of data in data integration, enrichment and access layers using SQL as per business requirements.
Developed Scala codes to facilitate migration of jobs to Houston, a Disaster Recovery solution, which records run-time data and processing details necessary to revive the system in case of disaster.
Application Development Analyst
Accenture
08.2013 - 07.2016
Dedicated team player in the policy and claims administration portfolio for a UK government-based Insurance client.
Utilised Apache Sqoop to unload data from MySQL to HDFS using Sqoop scripts and Sqoop jobs.
Created Managed tables and External tables in Hive and loaded data from HDFS using Apache Hue.
Developed HQL scripts to schedule in Crontab to run on time for various client requirements.
Worked on different file formats like text files, CVS, XML, JSON and AVRO files.
Collaborated with On-site Business Analysts for requirements gathering and clarification, system testing, comparing counts etc.
Senior Software Engineer
Infosys Technologies
Worked as a team player in Online Fulfillment mainframe team for an American publishing and financial information client.
Responsible for handling the database of subscribers and maintaining their contact histories, billing profiles and delivery-related information.
Worked as a technical programmer writing COBOL codes to implement various major and minor project work requests.
Involved in production support activities like ABEND resolution, adhering to SLA and providing permanent fixes for redundant ABENDS.
Education
Bachelor of Technology - Computer Science
Cochin University of Science And Technology
04.2012
Skills
Data Engineering & Cloud Platforms
Google Cloud Platform (GCP): BigQuery, Dataflow, Dataproc, Cloud Storage, Pub/Sub; familiar with data pipeline orchestration, security, and monitoring concepts gained through GCP certification and hands-on labs
Microsoft Azure: Logic Apps, Function Apps, Synapse Analytics, Application Insights, Azure Data Studio, Azure Boards, SQL Server Management Studio (SSMS)
ETL development, data warehousing, and orchestration
Programming & Data Processing
Python: pandas, scikit-learn, SciPy
Advanced SQL and Spark SQL for large-scale data transformations
Big Data frameworks: Hadoop and Hive
Analytics & Business Intelligence
Power BI development, data modelling, and DAX calculations
Business intelligence reporting and data visualisation
Other Tools & Technologies
MS Excel, VS Code, Jupyter Notebook, JIRA
Career Summary
Australia Post - Reporting Specialist - Melbourne, VIC
05/2024-Present
Ernst & Young - Senior Consultant Data Analyst - Melbourne, VIC
05/2022-11/2023
Commonwealth Bank - Senior Data Analyst - Sydney, NSW
06/2021 - 04/2022
Tata Consultancy Services - Data Analyst - Bangalore, India
06/2019 - 05/2021
Accenture - Application Development Analyst - Bangalore, India
08/2016 - 05/2019
Infosys Technologies - Senior Software Engineer - Bangalore, India
08/2013 - 07/2016
Key Achievements
Designed and delivered a Technology Alliance Partner Sales trend dashboard as part of an immediate business requirement to monitor sales and forecast future growth, that was well received and praised by the stakeholders.
Resolved a critical data mismatch issue of an existing Sales dashboard with a quick turnaround time and received appreciation from the manager.
Received Gold award in EY for developing a reusable DB usage tracking program in Python, which monitors the usage of newly implemented Azure SQL databases and sends alerts if it goes beyond the threshold, which was later implemented in multiple projects and proved to mitigate P1 issues.
Delivered the end-to-end technical solution for a new product launched by Commonwealth Bank, taking ownership of stakeholder communication, database modelling and generation of control reports.
Certification
GCP Professional Data Engineer
PCAP-31-03 - Certified Associate in Python Programming