Anisha Singh
Lismore,NSW
Summary
Enthusiastic and committed Individual looking for a position with your esteemed organization using strong communication and organizational skills and experience in front office management and Customer Service to coordinate smooth operations.
Overview
8
8
years of professional experience
Work History
Customer Service Executive
Square Shopping Center
10.2019 - Current
- Operating cash registers and specific types of machines, cash collection, staff shift records, maintain employees’ records
- Customer handling, make arrangements for events, EFTPOS
- Attending phone calls
- Stock management and cleaning
- Invoices management
- Meeting and greeting people
Banking Advisor
Summerland Bank
05.2023 - 10.2023
- Validating customers with their id questions
- Send emails regarding survey about their experience for banking services
- Depositing business express deposits
- Attending phone calls of customers
- Booking appointments for customers for different requirements to specialists
- Help customers to reset their internet banking passwords
- Teaching customers about online banking
- Assisting customers to use banking app on their phones
Bank Teller
Westpac
10.2022 - 04.2023
- Deposit money and withdrawal from customers’ accounts
- Validating customers with their id documents
- Send emails regarding survey about their experience in bank
- Customer handling and balancing at the end of the day
- Depositing business express deposits
- Attending phone calls of customers
- Booking appointments for customers for different requirements to specialists
- Counting cash
- Exchanging money
- Teaching customers about online banking
- Assisting customers to use Westpac app on their phones
Assistant Store Manager
Dominos
04.2021 - 02.2023
- Operating cash registers and specific types of machines, cash collection, staff shift records, maintain employees’ records
- Customer handling, cash handling, EFTPOS
- Attending phone calls
- Making dough, pizzas and entire cooking in the kitchen
- Stock management and cleaning
- Invoices management
- Meeting and greeting people
- Assigning deliveries to drivers
Team member
Big W
10.2021 - 01.2022
- Operating cash registers and specific types of machines, cash collection
- Customer handling, cash handling, EFTPOS
- Attending phone calls
- Meeting and greeting customers
- Invoices management
- Meeting and greeting people
Receptionist
7oceans Education and Migration Consultants
06.2019 - 09.2019
- Answering phone calls
- Greeting and Meeting people
- Sorting of parcels and emails
- Handling student’s Queries, face to face and over phone
- Other duties like Scanning, Faxing and printing documents
- Generating invoices and form filling for admissions
- Data entry
Junior Computer Faculty
BSG College of IT
03.2018 - 05.2019
- Teaching students, the skills of information technology
- Support computer lab operation
- Solve the queries of students
- Keeping track of software availability and student requirements
- Creating presentation and excel and word sheets
BP Petrol Station
10.2019 - 03.2019
- Operating cash registers and specific types of machines, cash collection, staff shift records, maintain employees’ records
- Customer handling, make arrangements for events, EFTPOS
- Attending phone calls
- Stock management and cleaning
- Invoices management
- Meeting and greeting people
- Selling BP membership cards to customers
- Restocking of material on shelves
- Lifting and holding weights
- Make stock list using word
- Marinating fuel price change from other fuel stations to increase sales
- Experience in opening and closing the store
Front End Developer
Dogma Soft Limited
01.2017 - 02.2018
- Creating web pages
- Develop graphic design
- Client handling
- Fulfil the requirements of customers
Education
Bachelor of Technology - Computer Science
Rajasthan Technical University
Certificate III - Ageing And Disability Support
Sydney
09.2024
Advanced Diploma -
12.2023
Advanced Diploma - information Technology
Valley International College
02.2016
Skills
- Computer Skills
- Organizational Skills
- Team-player Skills
- Customer Service Skills
- Personal Hygiene Assistance
- Feeding Assistance
- Bathing Assistance
- Emotional Support
- Disability Support
- Toileting assistance
References
- Mr. Parwinder Singh, Owner of Cafe Saffron, +61447865750
- Mr. Shahz Rana, Owner of BP Petrol Station, +61411055488
Timeline
Banking Advisor
Summerland Bank
05.2023 - 10.2023
Bank Teller
Westpac
10.2022 - 04.2023
Team member
Big W
10.2021 - 01.2022
Assistant Store Manager
Dominos
04.2021 - 02.2023
Customer Service Executive
Square Shopping Center
10.2019 - Current
BP Petrol Station
10.2019 - 03.2019
Receptionist
7oceans Education and Migration Consultants
06.2019 - 09.2019
Junior Computer Faculty
BSG College of IT
03.2018 - 05.2019
Front End Developer
Dogma Soft Limited
01.2017 - 02.2018
Bachelor of Technology - Computer Science
Rajasthan Technical University
Advanced Diploma -
Advanced Diploma - information Technology
Valley International College
Certificate III - Ageing And Disability Support
Sydney
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