Summary
Overview
Work History
Education
Skills
Timeline
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Anisha Suresh

Westmead,NSW

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

HSBC Srilanka
06.2022 - 11.2023
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Championed process improvement initiatives within the team, leading to increased efficiency and productivity levels for all agents involved.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

High School Diploma -

St Bridgets Convent
Srilanka
02.2022

Diploma in ICT - Computer And Information Sciences

Esoft Metro Campus
Srilanka
03.2019

Skills

  • Spreadsheets
  • Call triaging
  • Documentation
  • Account Updates
  • MS Office
  • Active Listening

Timeline

Customer Service Representative

HSBC Srilanka
06.2022 - 11.2023

High School Diploma -

St Bridgets Convent

Diploma in ICT - Computer And Information Sciences

Esoft Metro Campus

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Anisha Suresh