Xavier Marcose Fernandez
5,Dartbrook Road,Auburn,NSW
Summary
Dynamic Security Officer with extensive experience at Zara Shopping Centre, excelling in incident reporting and crisis management. Proven ability to enhance safety through vigilant surveillance and effective access control. Adept at building relationships and providing superior customer service, ensuring a secure environment for all visitors and staff.
Overview
5
5
years of professional experience
Work History
Security Officer
Zara Shopping Centre
06.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Security Officer
Hotel Quarantine
05.2021 - 05.2022
Security Officer
Sydney Trains
05.2020 - 05.2021
Security Officer
Air Road Logistics
12.2019 - 05.2020
Education
BA History
Kerala University
05-1982
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Detail-oriented
- CCTV monitoring
- Superior customer service
- Physical fitness
- Surveillance
- Emergency response
- Access control
- Patrol operations
- Complex Problem-solving
- Relationship building and management
- Conflict resolution techniques
- Visitor tracking
- Threat assessment
- Access control management
- Electronic surveillance
- Document management
- Staff management
- Threat management
- Crisis management
- Theft prevention training
- Operations management
- Arrest procedures
- Background investigations
Security license number
000247717
Tax file number
642989265
Timeline
Security Officer
Zara Shopping Centre
06.2022 - Current
Security Officer
Hotel Quarantine
05.2021 - 05.2022
Security Officer
Sydney Trains
05.2020 - 05.2021
Security Officer
Air Road Logistics
12.2019 - 05.2020
BA History
Kerala University
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