ANITA ALOYSIOUS

The main duties were showering, assisting with hygiene care, grooming, helping with meals and feeding, and providing overall support to the residents for their wellbeing.

The knowledge received from this job includes:

• Improved communication with the residents in the care home.
• Good and timely verbal communication in bringing up the incidents and concerns of residents to my supervisors, such as incident reporting.
• Knowledge of Fair Work Ombudsman and Workplace Health and Safety.
• Importance of maintaining ergonomic and safety concerns while transferring residents. Proper manual handling techniques, such as use of hoists, residents’ mobility.
• Documentation of residents’ care and proper pressure area care recording/monitoring.
• Personal protective equipment.
• Policies and procedures such residents’ privacy and confidentiality of information.
• Leadership responsibility such as guiding new staff, volunteers and students.
• Importance of social and behavioral support in quality of life.
• Cultural appropriateness and interpersonal respect and Protection of Privacy.
• Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve.

• Developed easy and open rapport with students to encourage engagement and academic progress.
• Reviewed teaching activities and identified and implemented strategies to improve student ‎learning outcomes.

Supervision:

• Guide students in their preclinical lab, also supervise their clinical cases.

Alongside supervisory duties, other administrative tasks included:

• Setting timetables for classes from first year to final year batches.
• All the paperwork during Health University Accreditation Inspections such as setting Inspection Proforma, preparing and following checklists, calculation of grades, demonstration of progress charts and graphs of the performance of the institution.
• Dealing with patient complaints using proper protocols in the absence of a Public Relations Officer.

I also helped Student Union Committee in organizing extra-curricular events such as:

• Arranging venues and refreshments for cultural and sports day.
• Arranging, monitoring and follow up of out-reach programs from the institution to regional areas.

All these responsibilities help me to develop skills like punctuality, making prompt decisions and fixing feasible and achievable goals. I worked with highly experienced and supportive colleagues who encouraged me to accept challenges.

• Patient care and treatment planning
• Designing special care plans for individual patients according to their demands, considering social, economic and other demographic factors where I developed good verbal communication skills.
• Appointment scheduling, supervision of chair-side assistants. Developed quality control skills by checking their work in sterilization and cleanliness.
• Stock management.
• Reporting and following up of dental chair and other equipment maintenance.
• Established collaborative and constructive relationships with patients and families by effectively and sympathetically discussing serious, sensitive and difficult topics.
• Assessed patient needs for specialty referrals, diagnostic and in-patient care.