Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shih Ting Chen

Melbourne

Summary

As a graduate of the Southern Taiwan University of Science and Technology with a major in English, I bring a solid foundation in communication to the table. With a four-year background in hospitality, I have successfully managed customer complaints, engaged in customer interactions, and handled telephone inquiries. These experiences have honed my ability to effectively address customer needs and resolve requests.

During my one-year stay in Australia, I further developed my communication skills and became adept at serving individuals from diverse cultural backgrounds. Being a quick learner, I adapt swiftly to new environments.

I am enthusiastic about the prospect of joining Qatar Airlines, as it aligns perfectly with my passion for people and dedication to providing exceptional hospitality. I am confident that my skills and experiences will contribute positively to the airline's commitment to outstanding service. I look forward to the opportunity for a personal interview and hope to discuss how I can contribute to the success of Qatar Airlines.

Thank you for considering my application. I am eager to hear from you soon.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Receptionist

Yimu hair salon
11.2022 - Current
  • Making appointmens for customers,washing hair

Sales Consultant

Sophia Jewelry Corp
08.2021 - 06.2021
  • Recommend merchandise to customers based on their needs and preference.

Customer service staff

T. S. Mall Corp
02.2019 - 06.2019
  • Duty: Dealing with customers complaints, Contacting customers, answering the phone



Education

Bachelor of Arts - English

Southern Taiwan University of Science And Technology
07.2021

Diploma - cosmetology

National Taiwan Junior College of Nursing
07.2019

Skills

  • Special Skills
  • Food and Beverage Service
  • Team Oversight
  • Multi-Line Telephone Systems
  • Business Administration
  • Industry Trends
  • Sales Proposal Creation
  • Languages:
  • Customer Relations
  • English:Familiar with basic daily conversation
  • Korean: Familiar with basic daily conversation
  • Computer Software:
  • MS OFFICE:Word, PowerPoint, Excel

Certification

TOPIK I Certificates in Korean

issued by CNU international language education center in 2018.

Responsible Service of Alcohol (RSA)VIC

Timeline

Receptionist

Yimu hair salon
11.2022 - Current

Sales Consultant

Sophia Jewelry Corp
08.2021 - 06.2021

Customer service staff

T. S. Mall Corp
02.2019 - 06.2019

Bachelor of Arts - English

Southern Taiwan University of Science And Technology

Diploma - cosmetology

National Taiwan Junior College of Nursing
Shih Ting Chen