Hi, I’m
Anita Chhillar
Williams Landing,VIC
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales representative position. Ready to help team achieve company goals.
Overview
11
years of professional experience
1
Certification
1
Language
Work History
Westfuel Service CentreMelbourne, VIC
Manager
06.2013 - Current
Job overview
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Rotated merchandise and displays to feature new products and promotions.
- Prepared annual budgets with controls to prevent overages.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Supervised guests at front counter, answering questions regarding products.
- Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Completed point of sale opening and closing procedures.
- Managed inventory control, cash control and store opening and closing procedures.
- Evaluated suppliers to maintain cost controls and improve operations.
- Coached sales associates on product knowledge by using wide variety of training tools.
Education
Maharshi Dayanand University (MDU)Rohtak, Haryana, India
Bachelor of Arts from Middle School Teaching
06.1996
Maharshi Dayanand UniversityRohtak, Haryana , India
Bachelor of Arts
06.1994
Skills
- Staff Management
- Policies and procedures
- Strategic planning
- Business administration
- Coaching and mentoring
- Mathematical calculations
- Job inspections
- Verbal and written communication
- Business Development
- Schedule optimization
- Budgeting
- Search Engine Optimization
- Negotiation
- Business planning
- Operations management
- Sales and marketing
Certification
- CM -Certificate IV in Business administration
- CM - Certified IV in Accounting and Bookkeeping
- CM - Certified IV in Real Estate Reprentative
Timeline
Manager
Westfuel Service Centre
06.2013 - Current
Maharshi Dayanand University (MDU)
Bachelor of Arts from Middle School Teaching
Maharshi Dayanand University
Bachelor of Arts
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