Anita De Zolt

Mother of two daughters, wife to a husband with a serious health condition. I have been invested in looking after my family as a main priority due to my caring nature but would like to find work for a few hours per week just to keep myself physically and mentally active outside of my house environment.

• Main role was generating and submitting insurance renewal invitations to current clients.
• Assisted in providing current and potential clients with insurance quotations.
• General administration duties, use of insurance company data base, navigating insurance company websites and quotation systems, emailing and customer service.
• Researched and assisted in resolving areas of concern for potential and existing clients.
• Participated in networking events and developed relationships with potential clients to increase sales.
• Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
• Calculated premiums and established payment methods for sales.
• Assisted with basic insurance claims swiftly to keep customers satisfied.

• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Removed trash, debris and other waste materials from premises.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Used time management and efficient cleaning methods to meet deadlines.
• Handled equipment, chemicals, and materials properly and with caution.

• General administration and customer services duties related to the Real Estate Office.
• Use of office data base, receipting rental payments, emailing, organising work orders, mail & front office reception and phone
• Maintained efficient office operations by handling errands and administrative functions.

• A wide range of Administration duties & Customer Service
• Use of office computer database and quotations systems, payroll, completion of insurance applications electronically
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Assisted manager in all aspects of business operations.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Monitored and ordered supplies and materials to keep office well stocked.
• Developed and maintained filing systems to facilitate easy access to information.
• Organized resources, records and personnel to accomplish aggressive targets.
• Reviewed and edited documents for accuracy, grammar and clarity.