Summary
Overview
Work History
Education
Skills
Travel Experience
Timeline
Generic

Anita Hoffman

Rasmussen,QLD

Summary

A hardworking and passionate professional with strong customer service and organizational skills eager to secure entry-level travel consultant position. Willingness to take on added responsibilities to achieve success.

Overview

31
31
years of professional experience

Work History

travel

Teacher diploma of nursing

TAFE QLD
02.2014 - 05.2021

Teaching and mentoring of students the Diploma of Nursing and Certificate 3: Theoretical teaching of students within class, practical demonstration and teaching within Labs and preparation. Management of marking of assessments, supervision of students on placement. Documentation relating to vocational placement.

• Continually update skills and knowledge as a teacher and assessor, and in vocational teaching area. Ensure that students designation is up to date, including the following documents and supporting documentation: Checklist. Teacher Vocational Competency Record. Vocational, Industry and training & Assessment Currency Record

Registered Nurse

QLD Health
01.2012 - 12.2016
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
  • Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.

Receptionist

Top Deck Travel
02.1990 - 01.1991
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Acted as a Tour guide for Day trips out of London to various locations in England.

Education

Graduate Diploma - Nursing Practice

University of Tech Sydney
Sydney, NSW
12.2000

Bachelor of Nursing - Nursing Science

Griffith University
Brisbane, QLD
12.1998

Skills

  • Customer Service
  • Multitasking abilities with awareness of completion and time management
  • Conflict Resolution
  • Teamwork and collaboration
  • Oral and writing communication
  • Computer skills
  • Researching skills

Travel Experience

Europe 

Canada

New Zealand

Indonesia 

Japan

Timeline

Teacher diploma of nursing

TAFE QLD
02.2014 - 05.2021

Registered Nurse

QLD Health
01.2012 - 12.2016

Receptionist

Top Deck Travel
02.1990 - 01.1991

travel

Graduate Diploma - Nursing Practice

University of Tech Sydney

Bachelor of Nursing - Nursing Science

Griffith University
Anita Hoffman