Summary
Overview
Work History
Education
Skills
Timeline
Generic
Anita Kenny

Anita Kenny

Gumdale

Summary

I am passionate about all things interior design and am currently studying Interior Design part-time at Torrens University.

I consider myself a dynamic and results-oriented professional with a proven track record in sales, marketing project planning and leadership.

Although I have not been in the work force a great deal since raising my children I am a motivated, hard work and driven person with fantastic time management skills.


Overview

31
31
years of professional experience

Work History

Full Time Mother / Domestic Duties

My Family
01.2006 - Current
  • Provided professional services and support in a dynamic work environment.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Worked flexible hours across night, weekend, and holiday shifts.

Marketing Assistant /Content Social Media Manager

Barben Architecture & Hardware
08.2021 - 08.2022
  • Created customized marketing materials to increase product awareness.
  • Created engaging content for Pinterest, Facebook, and Instagram.
  • Styles and photographed various flat-lays and mood board to be used for social media.
  • Photographed in studio products and product ranges.
  • Created series of in home photographs featuring the company's products to be used in advertising and social media.

Industrial Relations Administration Officer

CFMEU
01.2000 - 01.2006
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Managed daily payment processing and drafted related financial documents.
  • Created, prepared, and delivered reports and enterprise bargaining agreements to the industrial relations team and involved companies departments.
  • Maintained personnel records and updated internal databases to support document management.
  • Increased customer service success rates by quickly resolving issues.
  • Trained and supervised employees on office policies and procedures.
  • Proofread and edited documents for accuracy and grammar.

Hospitality Worker

Pineapple Hotel
01.1997 - 12.2002
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Greeted guests with friendly and professional acknowledgment to build rapport.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Developed and maintained positive relationships with guests for satisfaction.
  • Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.

Administrative Assistant

Cerebral Palsy League
01.1999 - 01.2000
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
  • Conducted primary and secondary research to better understand customer needs and behaviors.
  • Assembled reports and presentations to share insights and recommendations with stakeholders.
  • Used various market research tools and techniques to gather, analyze and interpret data.
  • Collected and analyzed data from variety of sources to create detailed market research reports for top-level decision makers.

Sales Representative

Associated Fashion Distributors
01.1996 - 12.1997
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Informed customers of promotions to increase sales productivity and volume.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Achieved or exceeded company-defined sales quotas.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Contributed to team objectives in fast-paced environment.
  • Built diverse and consistent sales portfolio.

Assistant Store Manager

Table Eight
01.1994 - 01.1996
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.

Education

Advance Diploma - Interior Design And Decoration

Torrens University Australia
Brisbane, QLD
12-2025

Advance Diploma - Business Marketing

Serena Russo Institute
Brisbane City
12-1998

Skills

  • Interior Decoration & Design
  • Passion for Design
  • Fast Learning
  • Teamwork and collaboration
  • Time Management
  • Computer Skills
  • Design Software Skills
  • Multitasking
  • Organisation
  • Relationship building
  • Customer service
  • Multitasking Abilities

Timeline

Marketing Assistant /Content Social Media Manager

Barben Architecture & Hardware
08.2021 - 08.2022

Full Time Mother / Domestic Duties

My Family
01.2006 - Current

Industrial Relations Administration Officer

CFMEU
01.2000 - 01.2006

Administrative Assistant

Cerebral Palsy League
01.1999 - 01.2000

Hospitality Worker

Pineapple Hotel
01.1997 - 12.2002

Sales Representative

Associated Fashion Distributors
01.1996 - 12.1997

Assistant Store Manager

Table Eight
01.1994 - 01.1996

Advance Diploma - Interior Design And Decoration

Torrens University Australia

Advance Diploma - Business Marketing

Serena Russo Institute

Similar Profiles

CREATE PROFILE
Anita Kenny