Anita Khatri Chetri
Holland Park,QLD
Summary
Dynamic Instructor and Freight Specialist with a strong foundation in teaching, guidance, and counseling, complemented by a proven ability to enhance test scores and deliver effective instruction. Recognized for exceptional teamwork and conflict resolution skills, fostering a collaborative environment that promotes success. Expertise in generating leads, attracting new prospects, and developing a robust sales pipeline to drive business growth. Proficient in managing logistics, shipping operations, and data record management, resulting in successful asset recovery.
Overview
6
6
years of professional experience
Work History
FSA
Tricare Aged Care Upper Mount Gravatt
09.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Customer Service Representative
Australia Post
08.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
English Tutor
Northshore Coaching Classes
10.2023 - 10.2024
- Enhanced students'' reading and writing skills by implementing interactive and engaging lesson plans.
- Improved students' written and verbal English skills through personalized learning programs.
- Taught students study techniques and strategies for succeeding on grammar and composition tests.
- Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
Logistics Specialist
Grace Logistics Inc.
10.2022 - 04.2023
- Sourcing, negotiating & maintaining relationship with suppliers in order to provide optimal purchasing terms & conditions; supervising the deliveries to clients (internationally) as well as the management of the warehouses & stock control.
- Achievements/Tasks
Logistics Co-coordinator
SRP Logistics
04.2022 - 09.2022
- Executes Sales Transaction Between Two Parties in Exchange for a Commission.
- Achievements/Tasks
Primary Teacher
Kendriya Vidyalaya School
06.2021 - 10.2021
- Prepare and Administer Regular Subjects Test to students, complete with Detailed Reports for Parents.
- Create & Adapt Lesson Plans According to Student’s Academic Needs, Including Individual & Group Work.
- Achievements/Tasks
Primary Teacher & Special Educator
Divya Public School
07.2019 - 03.2021
- Responsible for Ensuring that all students fully Comprehend and the taught Curriculum and provided support to students who Required Extra Guidance.
- Adopted Distinctive Teaching Methodologies Documented all lessons, Organized Healthy Group Discussions & Mentored Troubled Students.
- Achievements/Tasks
Education
Master of Education - Special Needs Education And Early Childhood
Griffith University
Brisbane, QLD06-2025
Bachelors of Education - undefined
Punjab University
05.2019
Master of Science - Chemistry
Punjab University
05.2017
Bachelor of Science - Non-medical
Punjab University
06.2015
Skills
- Logistics coordination
- Multitasking Abilities
- Active listening
- Project deadline management
- Process optimization
- Effective time management
- Strong verbal and written communication
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
Accomplishments
- Training Certificate - Patient Care Attendant Training course both in theory and practical (Nov 2021 to Jan 2022)
- Worked in Max Super Specialty Hospital as Patient Care Attendant and Neonatal care for 1.5 yrs. (15/06/2020-16/12/2021)
- Certificate of participation at Special Olympics Bharat Chandigarh held at Sports complex (02/2018 - 02/2018)
- Certificate of participation in unified sports training program as volunteer (04/2018 - 04/2018)
- Certificate of participation on one day “Educational Workshop” hosted by all India Special Education Services & Assistance at Saint Soldiers School (03/2018 - 03/2018)
LANGUAGES
English Full Professional Proficiency
Hindi Full Professional Proficiency
Punjabi Full Professional Proficiency
Nepali Full Professional Proficiency
Timeline
English Tutor
Northshore Coaching Classes
10.2023 - 10.2024
FSA
Tricare Aged Care Upper Mount Gravatt
09.2023 - Current
Customer Service Representative
Australia Post
08.2023 - Current
Logistics Specialist
Grace Logistics Inc.
10.2022 - 04.2023
Logistics Co-coordinator
SRP Logistics
04.2022 - 09.2022
Primary Teacher
Kendriya Vidyalaya School
06.2021 - 10.2021
Primary Teacher & Special Educator
Divya Public School
07.2019 - 03.2021
Bachelors of Education - undefined
Punjab University
Master of Science - Chemistry
Punjab University
Bachelor of Science - Non-medical
Punjab University
Master of Education - Special Needs Education And Early Childhood
Griffith University
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