Anita Lenoy
Townsville
Summary
I am a proud Bwgcolman woman from Palm Island. I attended 5 years of boarding school in Charters Towers where i graduated year 12. I then went on to complete a 12 month foreign exchange program in Belgium where i picked up French and learnt more about my European heritage from my father. I adapt well to change and am highly resilient. I have an interesting work history from Hairdressing to Fashion Designing to Federal Government work, Youth work, Tree Lopping to Catering Assistant on an extremely busy movie set for Mortal Kombat 2 to Cleaning and Maintaining extremely unhygienic work environments. I have a grown child and have nothing holding me back in Townsville to carry out work in the Mines and upgrade financial security.
Overview
9
9
years of professional experience
Work History
Youth Worker
Community Gro Youth Hub
04.2023 - Current
- Follow schedule, keep children safe at all times, support child to learn life skills, healthy interests, sports, eating habits, personal hygiene and healthy relationships
- Prepare and cook healthy meals for 15 – 50 people every evening in a clean and safe work environment
- Encouraged children to do Acknowledgement to Land in a confident manner
- Built positive relationships with child and provided emotional support
- Drove 12-seater bus to collect and drop off children
- Worked within organisational policies, procedures and values to continual improvement.
Cleaner
Big Red-Carpet, Mold & Bond Cleaning
02.2023 - Current
- Vacuum carpeted areas, all flooring types, walls, ceiling, and windows
- Mop solid surfaces with proper chemical solutions and colour coded mop heads
- Clean bench tops, walls, fans, glass, mirrors, light switches, air conditioner and filter, lights and coverings, and all surfaces within work area with proper chemical solutions
- Scrubbed bathrooms, toilets, removing soap scum, mold and excess dirt from sinks and shower and toilet areas
- Sanitized frequented areas and equipment using approved supplies
- Removed rubbish bags, broke down boxes and placed recyclable materials in designated disposable areas
- Performed dusting, leather and wood polishing and wall washing
- Maintained safety protocols through safe handling of equipment and chemicals
- Used shampoos and steam equipment to clean upholstery and carpeting
- Perform Bond cleans
- Assist with pest control
- Perform total house clean for extremely poor living conditions in remote Aboriginal and Torres Strait Islander communities such as graffiti, mold, pest infestation, food marks on walls and other marks (blood, faeces)
- Clean outside of house with professional gurney
- Clean floor with professional wizzard floor scrubber
- assist with taking out carpets and damaged flooring
- Complete full yard clean for grass that get to 3 metres high
- remove rubbish in a enviro friendly manner
- Use lawn mower and whipper snipper
Catering Assistant
Zee Catering
06.2023 - 08.2023
- Kept workplace in clean and hygienic condition through regular upkeep, pack down, cleaning, and preventative maintenance
- Worked 10–12-hour shift Mon – Sat
- Followed Catering Managers instructions
- Worked as part of a team in a very busy work environment
- Maintained clear communication within the team
- Worked in a timely manner and maintained deadlines
- Supported 7 Chefs with food preparation (large quantities) and ensured all tools and equipment were available and ready for use as per food safety guidelines
- Complied with all health, safety and hygiene procedures when preparing food
- Prepared dining experience by setting up buffet, menu and food warmers for Warner Bros actors and staff
- Prepared and served breakfast and set up Self Service options for lunch
- Prepared boxed meals from orders, ensuring orders were correct and served with appropriate utensils and condiments, then transported to actors on set in appropriate insulated portable meal carrier
- Supported team operations by keeping supplies well-stocked and stations ready for guest service
- Prepared large variety of food service by setting up for breakfast and lunch services for 200-1000 guests
- Welcomed guests to dining experience and offered immediate assistance with needs and dietary requirements
- Cleared meals, including collecting dirty dishes for cleaning
- Assisted with cleaning of dishes
- Sanitized frequented areas and equipment using approved supplies
- Removed rubbish bags, broke down boxes and placed recyclable materials in designated disposable areas
- Performed dusting, wipe downs and, bench washing with hot soapy water, sweep and mop
- Polished cutlery and stacked and glad wrapped dining plates in stacks of 25
- Kept record of number of guests that have eaten breakfast and lunch
- Ensured correct labels were on food supplies and regularly refilled for guests
- Maintained daily check list
- Always maintained clean and hygienic work environment
- Always maintained personal grooming and hygiene.
Youth Worker
IYMP (Indigenous Youth Mobility Program)
02.2023 - 04.2023
- Worked in residential care environment
- Assisted young people with becoming independent
- Follow daily schedules, ensure young people were safe at all times when in my care
- Maintained high standard of cleanliness, tidiness and comfort in the home environment
- Assisted young people to create a dinner routine/menu with nutritious meals including cultural foods
- Provided transportation and supported young person to obtain their license and or bus pass and life skills, interests, study and work
- Encouraged the child to connect with fitness or sport as well encourage the child to connect with identity and culture for sense of belonging to help create their story
- Built positive relationships with child and provided emotional support
- Ability to do shift work which includes day, night, sleep over and weekend work
- Ability to complete daily shift reports, case notes and incident reports
- Worked within organisational policies, procedures, and values to continual improvement.
Care Practitioner
Catalyst Child and Family Services and Safe Places
02.2020 - 12.2022
- Worked in residential care environment delivering therapeutic care to young people in care
- Followed daily schedules and ensured Children safe at all times
- Maintained high standard of cleanliness, tidiness and comfort in the home environment
- Created/Cooked a dinner routine/menu with nutritious meals including cultural foods
- Provided transportation
- Supported young people with life skills, culture, identity, homework, interests, study, work and suitable age appropriate activities
- Encouraged the child to connect with fitness or sport as well encourage the child to connect with identity and culture for sense of belonging to help create their story
- Built positive relationships with child and provided emotional support
- Worked as part of a team
- Encouraged child in identifying tools that help them label and manage their emotions, such as arts and craft, cooking, recreation, journaling and music
- Ability to do shift work which includes day, night, sleep over and weekend work
- Ability to complete daily shift reports, case notes and incident reports
- Worked within organisational policies, procedures and values to continual improvement.
Service Officer
Department of Human Services
07.2015 - 01.2020
- Cooked for 80 plus people for NAIDOC week every year
- Specialized in Disability support pension, Carer Payment, Carer Allowance and Sickness Allowance benefits
- Demanding face to face and call centre experience
- Possess high emotional resilience
- High level of duty of care, safety, respect, listening, verbal and written skills
- Recommended and promoted new Self-Service options to customers, resulting in customers self-managing their business online for a quicker service option
- Understood, respected and supported the business vision, mission and business objectives
- Adhered to the APS Code of Conduct, always honest, ethical and professional
- Understood and complied with legislative, policy and regulatory frameworks.
Education
Certificates
License
REFERENCE
Foreign Exchange Student For 12 Months -
AFS International Student Exchange Program
Belgium, Europe01.1998
Year 12 -
Saint Mary's and Mount Carmel College
Charters Towers, QLD01.1996
Skills
- Fit, Healthy, Hardworking, Professional, Respectful and understand Confidentiality
- Ability to work long shifts 10-12 plus hour days consecutively
- Ability to wake up 3/4am for both day and night shifts
- Ability to work in extremely busy work environment
- Ability to work in extremely cold and hot working environments
- Ability to work in extremely dirty work environments and perform complete transformation clean
- Ability to use electrical equipment and understand Standard Operation Procedure
- Highly aware of Risk Control and working in a safe and productive work environment
- Report Preparation such as Incident reports and its importance of keeping a paper trail
- Heartsaver First Aid CPR AED (First Aid CPR AED)
- Active listening, quick learner, high interpersonal skills
- Clean driving record motor class C manual/auto and experience driving 12 seater bus
- Work as part of a team or independently
- Adapt well to change
- Highly focused, positive and motivated
- Responds well to instructions
- Experience in a demanding role and working under pressure
- Maintain Clean & Hygienic work environment
- Experience in Cooking, Food assistance and Cleaning
Timeline
Catering Assistant
Zee Catering
06.2023 - 08.2023
Youth Worker
Community Gro Youth Hub
04.2023 - Current
Cleaner
Big Red-Carpet, Mold & Bond Cleaning
02.2023 - Current
Youth Worker
IYMP (Indigenous Youth Mobility Program)
02.2023 - 04.2023
Care Practitioner
Catalyst Child and Family Services and Safe Places
02.2020 - 12.2022
Service Officer
Department of Human Services
07.2015 - 01.2020
Certificates
License
REFERENCE
Foreign Exchange Student For 12 Months -
AFS International Student Exchange Program
Year 12 -
Saint Mary's and Mount Carmel College
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