Anita Matiyenga
Perth
Summary
Dedicated and compassionate Welfare Officer with experience in supporting individuals in need, advocating for their well-being, and coordinating social services. Skilled in assessing individual needs, offering guidance, and ensuring access to appropriate resources. Proficient in crisis intervention and building strong relationships and working collaboratively with community organisations and government services . Committed to promoting mental health, social inclusion, and overall welfare through effective communication and problem-solving.
Overview
2
2
years of professional experience
8089
8089
years of post-secondary education
Work History
Welfare Officer
South Metropolitan Health Service
Murdoch
11.2024 - Current
- Assessing and prioritising patients’ welfare needs and undertaking appropriate interventions.
- Referring to other disciplines and/or agencies and providing advocacy where appropriate.
- Providing information, assistance, and support to patients’ families and/or carers as required.
- Providing financial counselling and legal advice referrals to external agencies where appropriate.
- Educating patients and disseminating information regarding existing community supports, entitlements and promotes access to relevant services.
Youth Support Officer
Youth Justice Services, Department of Justice
Yangebup
07.2024 - 09.2024
- Support young people to learn new skills, embrace their passions and develop a sense of identity and independence
Case Support Officer
Youth Justice Services, Department of Justice
Yangebup
01.2024 - 06.2024
- Provide an appropriate level of non-casework supervision and monitoring the performance of community work of young people who offend, which includes liaison with relevant stakeholders.
- Source and develop community relationships to create community work opportunities for young people.
Youth Justice Officer
Youth Justice Services, Department of Justice
Yangebup
11.2023 - 12.2023
- Provide case coordination of services to young people who have offended, both in custody or subject to community supervised orders or at risk of reoffending.
- Provide services for young people that are in alignment with the provisions contained in the Young Offenders Act 1994
Education
Bachelor of Arts - Community Development
Murdoch University
Murdoch, WADiploma in Community Services -
South Metropolitan TAFE
Murdoch, WACertificate IV in Community Services -
South Metropolitan TAFE
Murdoch, WACertificate III in Individual Support (Ageing, Home and Community) -
South Metropolitan TAFE
Rockingham, WASkills
- Crisis intervention
- Client advocacy
- Efficient time management
- Effective communication and interpersonal skills
- Multidisciplinary team collaboration
- Resource coordination and referral services
- Trauma Informed Care Framework
- Complex behavioural support
- Cultural Sensitivity
- Proficient reporting and documentation
REFERENCES
1. Daniel Ventris
Acting Deputy Head of Department-Social Work
Fiona Stanley Fremantle Hospitals Group
Phone: (08) 6152 1422
2. Claire Heffernan
South West Metropolitan Youth Justice Services Manager
Phone: (08) 9412 3300
Timeline
Welfare Officer
South Metropolitan Health Service
11.2024 - Current
Youth Support Officer
Youth Justice Services, Department of Justice
07.2024 - 09.2024
Case Support Officer
Youth Justice Services, Department of Justice
01.2024 - 06.2024
Youth Justice Officer
Youth Justice Services, Department of Justice
11.2023 - 12.2023
Bachelor of Arts - Community Development
Murdoch University
Diploma in Community Services -
South Metropolitan TAFE
Certificate IV in Community Services -
South Metropolitan TAFE
Certificate III in Individual Support (Ageing, Home and Community) -
South Metropolitan TAFE