Anita Tamang
MORTDALE,New South Wales
Summary
Enthusiastic and dedicated professional with 1.5 years of hands-on experience as a crew member at McDonald's Bondi Beach. Adept at delivering exceptional customer service, handling orders efficiently, and maintaining a clean and organized work environment. With a background in early childhood education and care, I bring strong communication skills, a collaborative spirit, and a passion for providing a positive experience for all customers. I am seeking to leverage my skills and experience in a dynamic food service environment to contribute to a team-oriented restaurant.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's Bondi Beach
10.2022 - 02.2024
- Provided high-quality customer service by greeting customers, taking orders, and ensuring accuracy and satisfaction with their meals
- Managed cash registers, processed payments, and balanced cash drawers at the end of shifts
- Prepared food items according to company standards, maintaining high levels of hygiene and food safety
- Assisted in the training of new team members, ensuring they understood company policies and customer service standards
- Maintained cleanliness in the dining area, kitchen, and restrooms, adhering to health and safety regulations
- Efficiently handled customer complaints and resolved issues to enhance customer satisfaction
- Participated in team meetings and contributed ideas to improve service delivery and operational efficiency
Housekeeping
Hotel Bondi
- Duration: 2 years
Education
Certificate III in early childhood education and care -
Lead college Pty. Ltd
Diploma in early childhood education and care -
Lead college Pty. Ltd
Skills
- Customer Service: exceptional ability to engage with customers, address their needs, and ensure a positive dining experience
- Team Collaboration: Proven experience working effectively in a team, contributing to a harmonious and productive work environment
- Communication: Strong verbal communication skills enable clear and friendly interactions with customers and colleagues
- Time Management: Capable of prioritizing tasks and managing time efficiently to meet the demands of a fast-paced work setting
Educationinstitution
Lead college Pty. Ltd
References
- Devi Khadka, 0451640117, manager at MacDonald’s, Bondi beach
- Sofie Neupane, +61420223667, Supervisor (Hotel Bondi)
Timeline
Crew Member
McDonald's Bondi Beach
10.2022 - 02.2024
Housekeeping
Hotel Bondi
Certificate III in early childhood education and care -
Lead college Pty. Ltd
Diploma in early childhood education and care -
Lead college Pty. Ltd