Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse

Anita Thapa Rasaili

Campsie,NSW

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

5
5
years of professional experience

Work History

Nurse

01.2019 - 06.2022
  • Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Helped patients eat and drink when necessary for safe consumption of food consistent with recovery guidelines.

Customer Service Assistant

09.2020 - 04.2022
  • Answered customer questions about product availability and shipment times.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Managed [Number]+ incoming calls each day with utmost professionalism and knowledgeable service.
  • Submitted completed orders quickly to maximize delivery efficiency.
  • Recommended products to customers, thoroughly explaining details.

Education

Community Service

Stotts College
Sydney, NSW

PCl Nursing

NIMST College
Nepal
11.2018

Skills

  • Clinical Documentation
  • Nursing Staff Leadership
  • Critical Care Nursing
  • Patient and Family Education
  • Active Listening
  • Stocking and Replenishing

Timeline

Customer Service Assistant

09.2020 - 04.2022

Nurse

01.2019 - 06.2022

Community Service

Stotts College

PCl Nursing

NIMST College

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Anita Thapa Rasaili