Anita Way
Katunga,VIC
Summary
Accomplished Nurse Unit Manager at NCN Health Numurkah, adept in clinical leadership and compassionate care. Elevated staff retention by fostering a culture of professional growth, significantly reducing medication errors, and implementing quality assurance measures. Skilled in conflict management and performance improvement, consistently enhancing patient safety and care standards.
Overview
24
24
years of professional experience
Work History
Nurse Unit Manager
NCN Health Numurkah
01.2013 - 10.2023
- Oversaw recruitment efforts within the nursing unit, selecting highly skilled candidates who would contribute positively to the team dynamic.
- Facilitated smooth transitions between shifts, ensuring seamless continuity of care for all patients on the unit.
- Actively sought out opportunities for continuing education within the field of nursing management, staying up-to-date on current trends and best practices.
- Collaborated with administrators to evaluate nursing policies and procedures for potential improvements regularly.
- Established a strong rapport with residents and their families, addressing concerns and providing valuable support throughout the treatment process.
- Raised staff retention rates by fostering a positive work culture focused on professional growth and development.
- Conducted regular performance evaluations for nursing staff members, providing constructive feedback and identifying opportunities for improvement.
- Managed budgetary concerns within the nursing unit, carefully allocating resources and controlling costs.
- Streamlined nurse scheduling, ensuring adequate coverage for all shifts while minimizing overtime costs.
- Implemented infection control measures, reducing hospital-acquired infections among patients under the unit''s care.
- Promoted interdisciplinary communication through regular meetings with physicians, therapists, and other healthcare professionals.
- Contributed to hospital-wide accreditation efforts, maintaining compliance with industry standards for nursing practice.
- Reduced medication errors with thorough medication administration education and adherence to best practices.
- Enhanced the quality of care provided to patients by creating a supportive and collaborative team environment.
- Optimized staff performance through comprehensive training and development programs.
- Developed effective care plans tailored to individual patient needs, resulting in improved health outcomes.
- Increased patient safety by conducting regular risk assessments and implementing necessary interventions.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Worked at least 16 hours per month as floor nurse to maintain clinical proficiency.
- Led teams in driving successful residents outcomes by prioritizing standard of care and best practices.
Infection Control Nurse
NCN Health Numurkah
01.2010 - 01.2013
- Implemented isolation precautions for high-risk patients, minimizing exposure risks to others within the healthcare environment.
- Optimized environmental cleaning procedures, resulting in decreased transmission of pathogens within the facility.
- Conducted regular audits of clinical practices related to infection control measures, identifying areas for improvement and providing targeted recommendations.
- Set clear policies to improve success of infection control measures in departments.
- Enhanced patient outcomes by collaborating with multidisciplinary teams to address infection prevention concerns.
- Investigated outbreaks and revamped control measures to prevent future incidents.
- Organized and led regular training sessions for staff members on infection prevention topics, ensuring continuous professional development opportunities.
- Educated patients and families about infectious disease prevention strategies, fostering increased understanding and engagement in self-care activities.
- Updated departmental documentation systems, enabling more efficient tracking and reporting of key performance indicators related to infection control programs.
- Gathered and submitted data to regulatory agencies for mandatory report infections such VNISS
- Served as an advocate for patient safety, participating in quality improvement initiatives related to infection prevention efforts across all departments.
- Presented findings to committees and public interest groups to spearhead necessary changes to policies and procedures.
- Continuously maintained proper safety and took precautionary measures to avoid spread of disease and infection.
- Conducted thorough investigations of infection outbreaks, identifying root causes, and implementing corrective actions.
- Coordinated with local public health agencies during community-based infectious disease outbreaks, providing expert guidance on containment efforts within the facility setting.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Associate Nurse Manager
NCN Health Numurkah
01.2008 - 01.2013
- Coached and developed clinical employees by providing support and guidance.
- Related to and resolved patient concerns.
- Managed day-to-day operations and workflows for nursing department.
- Assisted with budget planning and resource allocation for the department, ensuring cost-effective use of funds without compromising patient care standards.
- Served as a mentor and resource for nursing staff, fostering professional growth and career development opportunities.
- Collaborated with medical directors and providers within practice operations.
- Participated in hospital-wide committees to represent the interests of the nursing department, contributing to the development of strategic plans and initiatives.
- Conducted performance evaluations for nursing staff, providing constructive feedback to promote continuous improvement in care delivery.
- Implemented evidence-based practices within the department, leading to improved clinical outcomes for patients.
- Participated in quality improvement initiatives aimed at enhancing the overall patient experience and streamlining internal processes.
- Improved patient care by effectively managing nursing staff and coordinating interdisciplinary team collaboration.
Registered Nurse, Medical-Surgical Unit
Goulbourn Valley Health
01.2006 - 12.2008
- Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
- Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
- Skillfully performed venipuncture, IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.
- Provided health education to patients and families regarding discharge instructions and plans of care.
- Administered medications and treatment to patients and monitored responses.
- Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
- Managed complex wound care, including dressing changes, monitoring for signs of infection, and collaborating with wound care specialists as needed.
- Demonstrated flexibility in managing multiple priorities concurrently during high-stress periods while maintaining a calm demeanor.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of medical-surgical nursing.
- Monitored patient vital signs to perform thorough condition assessments.
- Performed emergency medical procedures such as BLS, ACLS and other condition stabilizing interventions.
- Performed intravenous therapy procedures and monitored chest tubes.
- Managed patients recovering from medical or surgical procedures.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Enrolled Nurse
NCN Health Numurkah
01.2000 - 01.2006
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Implemented infection control measures that significantly reduced hospital-acquired infections.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
- Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
- Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
- Created an efficient shift handover process which improved continuity of care between nursing shifts.
- Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Education
Bachelor of Science - Nursing
2006
Skills
- Clinical Leadership
- Compassionate Care
- Medical Documentation
- Clinical assessment
- Staff Leadership
- Quality Assurance
- Conflict Management
- Performance Improvement
Timeline
Nurse Unit Manager
NCN Health Numurkah
01.2013 - 10.2023
Infection Control Nurse
NCN Health Numurkah
01.2010 - 01.2013
Associate Nurse Manager
NCN Health Numurkah
01.2008 - 01.2013
Registered Nurse, Medical-Surgical Unit
Goulbourn Valley Health
01.2006 - 12.2008
Enrolled Nurse
NCN Health Numurkah
01.2000 - 01.2006
Bachelor of Science - Nursing
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