Proven ability to enhance guest satisfaction through effective teamwork and problem-solving. Recognized for maintaining high sanitation standards and efficiently managing cash transactions, contributing to a seamless dining experience.
Food service professional with background in maintaining cleanliness and efficiency in service areas. Known for reliability and ability to adapt to fast-paced environment. Expertise in food preparation and safety protocols, coupled with collaborative approach to achieving team goals and ensuring customer satisfaction.
Overview
9
9
years of professional experience
Work History
Cafeteria Worker
Mercato Cafe
05.2025 - 09.2025
Assisted in food preparation and service, ensuring compliance with safety and health standards.
Maintained cleanliness of work areas, including dining spaces and kitchen equipment.
Supported team members during peak hours, enhancing service efficiency and customer satisfaction.
Learned to operate kitchen tools and equipment under supervision to streamline food production.
Managed cash register transactions accurately, ensuring all financial responsibilities were met with precision and consistency.
Provided exemplary service to students, staff, and visitors.
Reduced food waste through careful portion control and monitoring product expiration dates.
Handled special dietary requests from customers with care, ensuring their needs were met while adhering to established protocols.
Collaborated with kitchen staff to monitor ingredient levels, making necessary adjustments to maintain optimal supplies without compromising quality or freshness.
Participated in weekly meetings to discuss improvements and implement strategies for enhancing customer service.
Cafe All Rounder
Omg Coffee and Toastie
12.2024 - 04.2025
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Food and Beverage Attendant
Perth Convention and Exhibition Centre
07.2024 - 01.2025
Delivered exceptional customer service in high-volume dining environments.
Assisted in menu planning and daily specials to enhance guest experiences.
Utilized point-of-sale systems for efficient order processing and payment handling.
Collaborated with kitchen staff to ensure timely and accurate food delivery.
Trained new staff on operational procedures and customer service best practices.
Resolved guest inquiries and complaints promptly to ensure satisfaction.
Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
Greeted and seated guests to provide friendly and welcoming experience.
Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
Provided guests with information about menu items, specials and promotions to provide quality service.
Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
Roadhouse Attendant
Nanutarra Roadhouse
01.2023 - 07.2024
Maintained cleanliness and organization of dining area to enhance guest experience.
Provided friendly and efficient customer service in fast-paced environment.
Developed rapport with regular customers, fostering loyalty and repeat business.
Handled cash transactions accurately, maintaining balanced registers at the end of each shift.
Monitored security cameras to deter theft or vandalism within the premises.
Ensured timely fuel dispensing, resulting in reduced waiting times for customers.
Prepared fresh food items quickly while adhering to high-quality standards for presentation and taste consistency.
Coordinated with delivery truck drivers for timely unloading of shipments, ensuring efficient replenishment of inventory levels.
Improved overall facility cleanliness with meticulous attention to detail in daily maintenance tasks.
Contributed to increased sales through suggestive selling techniques and product knowledge.
Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
Checked ID cards and verified bar guests were of legal age.
Hospitality Worker
Pita Pit
03.2017 - 12.2022
Delivered exceptional customer service in fast-paced hospitality environment.
Maintained cleanliness and organization of dining areas, adhering to health standards.
Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
Prepared food and beverages and verified adherence of quality and safe food-handling standards.
Communicated with customers to promptly resolve complaints and address inquiries.
Greeted guests with friendly and professional acknowledgment to build rapport.
Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.