Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

Aniwaty Musa

Mareeba,QLD

Summary

Dynamic and reliable professional with experience as a Spa Therapist at Bump Spa, delivering exceptional client care and personalized treatments. Known for strong communication and empathetic listening, I foster positive relationships while maintaining a pristine environment. Proven ability to enhance client satisfaction through tailored services and effective schedule management.

Overview

4
4
years of professional experience

Work History

Casual Nanny & Cleaner

Self Employment
09.2024 - Current
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
  • Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
  • Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Engaged with children on age-appropriate level.

Spa Therapist

Bump Spa
11.2020 - 05.2021
  • Assisted colleagues in maintaining a calm, organized work environment by completing cleaning tasks and equipment maintenance as needed.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Educated guests on self-care techniques, promoting long-lasting benefits from spa services.
  • Provided attentive care during treatments, addressing any concerns or discomforts promptly and professionally.
  • Developed strong relationships with clients through empathetic listening skills and genuine concern for their wellbeing.
  • Utilized various massage modalities to address individual client needs, resulting in improved pain relief and relaxation outcomes.
  • Delivered high-quality massages and body treatments, contributing to an overall positive guest experience.
  • Maintained a hygienic and relaxing spa environment, ensuring optimal wellness experiences for all guests.
  • Conducted thorough consultations with clients to determine specific needs and recommend appropriate therapies.
  • Enhanced client satisfaction by providing personalized spa treatments and exceptional customer service.
  • Collaborated with spa management to develop innovative treatment packages, attracting new clients and generating increased revenue.

Education

Business

University Malaysia Sabah
Malaysia
1998

Skills

  • Friendly
  • Reliability and trustworthiness
  • Approachable
  • Schedule management
  • Cleaning and sanitation
  • Housekeeping abilities
  • Patience and tact
  • People-oriented
  • Reliable

Reference

1.

Ms. Marija Crockford

Contact no: 0490 058 374

email: marija.crockford@mccinc.org.au


2.

Dr. Fatma El Shikh

Contact no: 0487 321 435

email: fatmaelshikh3777@gmail.com

Timeline

Casual Nanny & Cleaner

Self Employment
09.2024 - Current

Spa Therapist

Bump Spa
11.2020 - 05.2021

Business

University Malaysia Sabah

Similar Profiles

CREATE PROFILE
Aniwaty Musa