Anja Britz
46 Fieldstone Boulevard, Beaconsfield,VIC
Summary
Skilled healthcare professional prepared for this role with strong focus on patient care and clinical excellence. Proven ability to work collaboratively with multidisciplinary teams, ensuring optimal patient outcomes and adapting to changing needs. Expertise in administering medications, conducting assessments, and providing health education. Known for reliability, effective communication, and results-driven approach.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Practice Nurse
Murray House Clinic
03.2021 - Current
- Work collaboratively with doctors and other healthcare professionally to provide comprehensive patient care.
- Triage patients and assess the urgency of their needs and determining appropriate course of action.
- Taking patient histories, vital signs and basic physical examinations.
- Provide wound care including cleaning, dressing and manage different type of wounds.
- administer immunisations and medications, including childhood, adult and travel vaccinations.
- Educate patients about medications and injections.
- Conduct extensive health assessments, including: childhood and adults.
- assist with minor surgical procedures and removing stitches and staples, and other procedures such as iron infusions.
- Maintain accurate patient records and following up on patient reminders.
- coordinate patient appointments and manage appointment book.
- participate in activities related to practice accreditation and quality improvement.
- sterilise instruments, order medical equipment and manage treatment room.
- Maintained a clean and safe environment, adhering to infection control protocols and ensuring compliance with regulations.
- Participate in professional development activities and courses to stay current on best practices in nursing care delivery methods.
Practice Nurse
Eastbrooke Family Clinic
03.2016 - 01.2018
- Individual practice nurse for medical practice with four general practitioners.
Practice Nurse
Epping North Medical Practice
01.2015 - 01.2016
- Individual nurse for three nurse practitioners
- Administered vaccinations and medications to patients, ensuring adherence to safety protocols and best practices.
- Conducted comprehensive health assessments, identifying patient needs and developing tailored care plans.
- Collaborated with multidisciplinary teams to enhance patient outcomes through coordinated care strategies.
- Mentored junior nursing staff, promoting professional development and skill enhancement within the practice.
Student Practice Nurse
Burrum Street Medical Practice
03.2014 - 12.2015
Medical Receptionist
Burrum Street Medical Practice
01.2010 - 12.2015
- Managed patient scheduling and appointment coordination to optimize clinic flow.
- Assisted patients with inquiries, providing accurate information regarding services and procedures.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
- Supported office staff and operational requirements with administrative tasks.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Improved workflow efficiency, organizing back-office supplies and equipment.
- Improved patient follow-up, reducing missed appointments through effective reminder calls.
Education
Bachelor of Science - Nurse
Central Queensland University
Bundaberg, QLD01-2014
Certification
- Provide cardiopulmonary resuscitation HLTAID009
-Workplace Asthma and Anaphylaxis Management and First Aid Certificate
- Professional Certificate of Skin Cancer Management
- Certificate II and III Business Administration
Languages
English
Native or Bilingual
Timeline
Practice Nurse
Murray House Clinic
03.2021 - Current
Practice Nurse
Eastbrooke Family Clinic
03.2016 - 01.2018
Practice Nurse
Epping North Medical Practice
01.2015 - 01.2016
Student Practice Nurse
Burrum Street Medical Practice
03.2014 - 12.2015
Medical Receptionist
Burrum Street Medical Practice
01.2010 - 12.2015
Bachelor of Science - Nurse
Central Queensland University
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