Anja Ottermann
Smithfield,Australia
Summary
Enthusiastic and adaptable individual with experience in retail, hospitality and support services. I bring strong communication skills and a positive attitude, eager to contribute to a team and make a difference. Ready to tackle challenges and grow in a supportive environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
Goodbars
Adelaide, SA
03.2025 - Current
- As an Event Bartender at Goodbars, I provided beverage service at events such as the Coopers Bar during WOMADelaide. My responsibilities included interacting with guests and ensuring efficient service.
- Key responsibilities
- Delivered high-quality drink service to guests in a fast-paced event environment.
- Maintained cleanliness and organization of the bar area to ensure efficiency and compliance with health standards.
- Utilized strong communication skills to effectively interact with guests and collaborate with event staff, enhancing the overall experience.
Commercial and Event Cleaner
Australian Green Clean
Adelaide, SA
08.2024 - Current
- As a Commercial and Event Cleaner with Australian Green Clean, I provide cleaning services for a variety of events throughout Adelaide, including major events like LIV Golf, as well as maintaining commercial environments such as Playford College.
- Key responsibilities
- Clean and sanitize event and commercial areas to maintain hygiene and a welcoming atmosphere.
- Experience training new staff on cleaning procedures, safety protocols, and best practices to maintain efficiency and quality across the team.
- Manage and restock supplies.
- Initiative to address potential issues proactively.
Customer Assistant
Dusk
Adelaide, SA
11.2024 - 01.2025
- Provided outstanding customer service and ensured a pleasant shopping experience. Also, maintained effective stock management for organization and availability.
- Key responsibilities
- Organized and maintained stock to ensure product availability.
- Processed EFTPOS transactions and managed cash for efficient checkouts.
- Assisted customers with inquiries and helped maintain a clean and inviting store atmosphere.
- Utilized sales experience to enhance customer interactions and drive sales.
- Occasionally managed a pop-up stall, presenting products and interacting with customers to promote brand visibility.
Customer Service Assistant
Jay Jays
Adelaide, SA
07.2023 - 08.2024
- Responsible for providing exceptional customer service and supporting store operations to ensure a positive shopping experience.
- Key responsibilities
- Maintained product displays and stock levels to ensure availability.
- Processed EFTPOS transactions and managed cash for efficient checkouts.
- Assisted customers with inquiries and helped maintain a clean and inviting store atmosphere.
- Assisted customers with inquiries and online shopping services.
- Managed transactions accurately and efficiently.
Veterinary Assistant Work Experience
Noah's Crossing Veterinary Clinic
Lewiston, SA
10.2019 - 10.2019
- Helped administer vaccinations and micro-chipping under veterinarian supervision to maintain animal health.
- Ensured a clean and sanitary environment for both patients and staff, performing daily cleaning tasks.
- Managed inventory of medical supplies effectively to avoid shortages while minimizing costs for the clinic.
- Cleaned and disinfected surgical equipment to prevent diseases and control odours.
- Spectated during animal surgeries and biopsies.
Education
Nutrition
Vast Fitness Academy
Queensland07-2025
Certificate II - Electrotechnology
Equals International
Adelaide09-2025
Skills
- Communication
- Initiative
- Flexible
- Attention to Detail
- Customer Service
- Tech Proficiency
- Hands-On
- Hard Working
- Leadership
- Teamwork
- Highly reliable
Certification
- CPCWHS1001 Prepare to Work Safely in The Construction Industry at Skills Training College February 2025
- Police Clearance Check August 2024
- Working with Children Check August 2024
- SITXFSA005 Use Hygienic Practices for Food Safety at Skills Training College January 2024
- SITHFAB025 Prepare and Serve Espresso Coffee at Skills Training College January 2024
- SITHFAB021 Provide Responsible Service of Alcohol at Skills Training College December 2023
Timeline
Bartender
Goodbars
03.2025 - Current
Customer Assistant
Dusk
11.2024 - 01.2025
Commercial and Event Cleaner
Australian Green Clean
08.2024 - Current
Customer Service Assistant
Jay Jays
07.2023 - 08.2024
Veterinary Assistant Work Experience
Noah's Crossing Veterinary Clinic
10.2019 - 10.2019
Nutrition
Vast Fitness Academy
Certificate II - Electrotechnology
Equals International