Anjali Aijin
Perth,WA
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends, developing strategies to improve efficiency and excelling in regulatory compliance and innovative problem-solving. Skilled in teamwork and strategic planning, adept at fostering collaboration and driving efficiency across functions. Proficient in industry applications, Microsoft Office Suite, and advanced software applications. Recognized for strong leadership, multitasking abilities, and a commitment to providing accurate, timely, and courteous service.
Overview
7
7
years of professional experience
Work History
Contact Officer
Department of Energy, Mines, Industry Regulations
03.2023 - Current
- Collected, arranged, and input information into database system.
- Devised and implemented processes and procedures to streamline operations.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Analyse individual circumstances to provide tailored information, ensuring accuracy and timeliness in a high-pressure environment.
- Analyse complex mining and industry regulations to provide accurate, tailored information to stakeholders, ensuring compliance and enhancing decision-making processes.
- Maintain meticulous records using advanced software applications, ensuring data integrity and facilitating efficient information retrieval.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
- Gathered, organized and input information into digital database.
- Excellent communication skills, both verbal and written.
Ward Clerk (Mental Health)
Armadale Health Services
04.2021 - 02.2023
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Filled out records, staffing sheets, and patient documents.
- Supported office staff and operational requirements with administrative tasks.
- Documented latest information in computer system and printed paperwork.
- Assisted nursing staff with daily tasks, contributing to a well-organized and functional ward environment.
- Supported physicians by promptly providing accurate patient information, facilitating timely decision-making and treatment plans.
- Enhanced patient experience by efficiently managing medical records, scheduling appointments, and coordinating with healthcare professionals.
- Trained new Ward Clerks on best practices for administrative duties, contributing to a knowledgeable workforce that maintained high standards of service quality.
- Organized medical supplies inventory to maintain optimal stock levels and prevent shortages during critical situations.
- Expedited registration processes by accurately entering patient demographic data into electronic health record system.
- Boosted patient safety through vigilant monitoring of visitor access to the ward area according to hospital guidelines.
- Skillfully managed multi-line phone system, directing calls to appropriate departments and taking messages when needed.
- Provided valuable assistance during emergency situations by quickly alerting appropriate medical personnel when necessary.
- Organized paperwork for doctors, nurses, and patients.
- Maintained accurate patient records, ensuring confidentiality and adherence to HIPAA regulations.
- Mediate aggressive visitors/patients
- Apply problem-solving skills in complex situations.
- Optimized room booking system for medical staff, improving resource allocation and reducing scheduling conflicts for doctors and health professionals.
Medical Records Clerk
Armadale Health Services
09.2019 - 04.2021
- Maintained patient confidence by keeping patient records information confidential.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Collaborated with physicians and nurses, providing timely access to accurate and up-to-date medical records.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Facilitated smooth transitions for patients transferring between facilities, coordinating the release of their medical records following all legal requirements.
- Sort and distribute incoming mail and prepare outgoing mail
- Admit patients and newborns to their respective wards/beds
Receptionist
Cyber Power
11.2017 - 01.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Prepared, compile and filed documents as well as reports presented to various parties.
- Provided skilled clerical support to all team members, promoting improved office efficiency and enhancing productivity.
- Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
- Sorted incoming mail and directed to correct personnel each day.
- Screened and verified visitors for identification, credentials and purpose of visit to maintain security of personnel and office environment.
- Kept reception area clean and organized to offer positive first impression to every visitor.
Education
Bachelor of Science - Psychology/ Human Resource Management
Curtin University
Perth, WA06-2024
High School Diploma -
Kelmscott Senior High School
Perth, WA11-2018
Skills
- Work coordination
- Report writing
- Strategic planning
- Innovation and creativity
- Teamwork and collaboration
- Multitasking Abilities
- Regulatory compliance
- Excellent communication
- Conflict resolution
- Program evaluation
- Adaptability and flexibility
Languages
Malayalam
Native or Bilingual
Timeline
Contact Officer
Department of Energy, Mines, Industry Regulations
03.2023 - Current
Ward Clerk (Mental Health)
Armadale Health Services
04.2021 - 02.2023
Medical Records Clerk
Armadale Health Services
09.2019 - 04.2021
Receptionist
Cyber Power
11.2017 - 01.2020
Bachelor of Science - Psychology/ Human Resource Management
Curtin University
High School Diploma -
Kelmscott Senior High School
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