Anjali Arora
Liverpool
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
PPC Executive
INFINO DIGITAL
03.2023 - 04.2024
- Implemented bid management strategies to maximize budget efficiency and achieve client goals.
- Ensured quality score improvement by utilizing best practices in ad creation and targeting techniques.
- Increased ad campaign performance by optimizing keyword selection and ad copy.
- Coordinated with SEO teams to align search engine marketing efforts for maximum impact across organic and paid channels.
- Continuously tested new ad formats and features to enhance campaign performance.
Sales Assistant
HAPPY GENERAL STORE
01.2022 - 03.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise
- Met and exceeded sales targets consistently, contributing to overall team success.
Education
BBA - Marketing
KHALSA COLLEGE
LUDHIANA07-2020
Skills
- Team collaboration
- Problem solving
- Effective communication
- Google ads expertise
- PPC reporting
Languages
English
Professional Working
Hindi
Professional Working
Certification
DIGITAL MARKETING
Timeline
PPC Executive
INFINO DIGITAL
03.2023 - 04.2024
Sales Assistant
HAPPY GENERAL STORE
01.2022 - 03.2023
BBA - Marketing
KHALSA COLLEGE
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