Anjali Devi
Werribee,Australia
Summary
Driven to enhance skills and deliver exceptional services in an international environment. Motivated to contribute effectively and make a positive impact by putting theory into practice. Committed to continuous growth and development, eager to seize opportunities to excel and thrive in a professional setting.
Overview
3
3
years of professional experience
Work History
Front Staff
Desi Kothi Ice Cream
01.2021 - 01.2024
- Prepared and served ice creams, beverages, and other menu items
- Provided excellent customer service by addressing inquiries and fulfilling orders efficiently
- Maintained cleanliness and organization of the work area to uphold health and safety standards
Pizza Maker
400 Gradi
01.2022 - 08.2023
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
Customer Service Representative
Baby Bunting
11.2022 - 05.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Commercial cookery -
National training college of australia
Victoria11.2024
Diploma of Education - Commerce
Board of education
Haryana01.2019
Skills
- MS Word
- Excel
- Powerpoint
- Stock taking
- Listening
- Learning
- Logical thinking
- Structured thinking
References
I am happy to give references on request.
Languages
Hindi, English, Punjabi
Elementary
Timeline
Customer Service Representative
Baby Bunting
11.2022 - 05.2023
Pizza Maker
400 Gradi
01.2022 - 08.2023
Front Staff
Desi Kothi Ice Cream
01.2021 - 01.2024
Commercial cookery -
National training college of australia
Diploma of Education - Commerce
Board of education