Anjali Narabathoju
Canning Vale
Summary
Motivated and detail-oriented Office Administrator with 5+ years of experience supporting commercial operations, compliance management, and client communications. Proven ability to lead teams, build lasting client relationships, and enhance operational efficiency in fast-paced environments.
Experienced administrative professional ready to drive operational efficiency and streamline office functions. Known for strong organizational skills, effective communication, and team collaboration. Expertise includes managing schedules, coordinating meetings, and handling correspondence. Adaptable and reliable, with focus on achieving results in fast-paced environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Administrator
Value Services
06.2023 - Current
- Coordinated compliance documentation for 20+ active work sites, ensuring 100% on-time delivery.
- Facilitated clear communication between clients and internal teams, improving turnaround time by 25%.
- Took ownership of contract variation tracking, reducing processing delays by 30%.
- Supported field teams by streamlining document flow and enhancing cross-department collaboration.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Contracts Administrator
Challenger Services Group
09.2022 - 06.2023
- Administered contract processes for multi-site commercial clients, ensuring accurate compliance filing.
- Partnered with operations and legal teams to align project documents with risk requirements.
- Improved document submission efficiency by implementing a structured compliance checklist.
- Strengthened client engagement by delivering timely updates and solutions-focused responses.
- Demonstrated proficiency in data entry, contract modification and billing.
- Trained junior staff members on best practices in contract administration, promoting a knowledgeable workforce.
Sales Executive
Middle Earth HR
08.2020 - 02.2022
- Exceeded sales targets by 20% through proactive client engagement and lead nurturing.
- Led a team initiative to launch two promotional campaigns, increasing sales by 18%.
- Built strong client relationships by aligning offerings with specific business needs.
- Supported senior leadership with reporting and portfolio reviews to improve sales forecasting.
- Recognised as Best Employee for two consecutive quarters for outstanding performance.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
Customer Service Associate
Uber - Rider Support
04.2018 - 08.2019
- Handled 100+ support queries daily with a 95% customer satisfaction rate.
- Delivered client-focused resolutions while adhering to policy standards and service-level agreements.
- Maintained up-to-date documentation, enabling faster problem resolution across the team.
- Championed a positive work environment by motivating peers and sharing best practices.
Education
Bachelor of Science - Biotechnology, Microbiology & Chemistry
Osmania University
Hyderabad.01.2015
Biology, Physics And Chemistry
Osmania University
Hyderabad01.2012
Skills
- Office Administration
- Compliance Management
- Client Relations
- Contract Documentation
- Microsoft Excel
- Team Leadership
- Customer Service
- Time Management
- Technical Writing
- File organization
- Verbal communication
Certification
- Certified in Medical coding from Josh technologies - 2016
- Professional development workshop called “GENE CLONING”
Hobbies and Interests
Reading books, Learning new software, Watching Movies, Browsing internet
Languages
English
Full Professional
Hindi
Professional Working
Telgu
Full Professional
Timeline
Office Administrator
Value Services
06.2023 - Current
Contracts Administrator
Challenger Services Group
09.2022 - 06.2023
Sales Executive
Middle Earth HR
08.2020 - 02.2022
Customer Service Associate
Uber - Rider Support
04.2018 - 08.2019
Bachelor of Science - Biotechnology, Microbiology & Chemistry
Osmania University
Biology, Physics And Chemistry
Osmania University
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