Anjalie Somarathne

Customer Service: Greeting customers, taking orders, answering questions about the menu, and handling transactions.

Drink Preparation: Making beverages

Maintaining Cleanliness: Keeping the counter area clean and organized, and ensuring sanitary conditions

Handling Payments: Operating cash registers or point-of-sale systems, processing payments, and giving change.

Compliance with Health and Safety Standards: Following food safety regulations and health guidelines to ensure a safe environment for both customers and staff.

Team Collaboration: Working with other staff members to ensure smooth operations and addressing any customer concerns or issues that arise.

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Answered questions about store policies and addressed customer concerns.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Engaged in friendly conversation with customer to better uncover individual needs.

• Maintained a clean and organized café environment, adhering to health and safety regulations.
• Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
• Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
• Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.