ANJANA PANTA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am a customer-focused team leader who navigates high-stress I excel at building strong relationships with customers and exceeding their expectations, leading to repeat business. I am highly motivated and always strive to achieve positive outcomes. My expertise lies in person-centred care planning and active listening. I work with individuals from various backgrounds, providing crisis interventions and mental health support to ensure their safety. I am always seeking ways to improve my skills and knowledge through Continued Professional Development (CPD).
Overview
10
10
years of professional experience
Work History
Support Coordinator/House Supervisor
Positive Wellness Recover Centre
09.2023 - Current
- Worked with other departmental staff to answer questions and resolve problems.
- Coordinated meetings and events for internal and external groups.
- Scheduled appointments and meetings for clients, medical professionals and team members.
- Create rosters and monthly team meetings.
- Handling customer complaints and dealt accordingly.
- Resolve staff conflicts.
DISABILITY SUPPORT WORKER
YOORALLA
05.2022 - Current
- Communicate with the service manager, staff and report to the coordinator/supervisor
- When possible, attend appointments or delegate to other staff and inform Service Manager and house staff of any issue
- Attend trainings and events to improve understanding of patients' disabilities and needs.
- Monitor expenses to ensure the customer is spending funds within the limitations of their budget
- Ensure the budget expenditure plan is updated annually and documented correctly within time frame
- Provide emotional and Physical support
- Domestic duties
- Disability assistance
- Involved in customer plans planning, implementation and review of CSP and LSP.
HEAD DENTAL NURSE
Dental One
07.2017 - 07.2022
- Work along with the Dentist and Hygienist to create treatment plan
- Explain treatment plan, procedures and cost to patient and organise appointments accordingly
- Provide pre- and post-operative advice and tailored patient care
- Prepare equipment and materials for clinical use
- Communicate clearly with range of healthcare professionals to coordinate flow of information
- Clean and sterilise dental instruments for use in examinations and treatments
- Perform dental radiographs and charting
- Provide chairside assistance to dentists performing complex procedures.
PERSONAL CARE ASSISTANT
ADVANTAGED CARE
02.2014 - 08.2015
- Care for clients with physical, emotional and cognitive impairments, including Alzheimer's and Dementia
- Arrange and provide transportation to appointments and helped with daily errands, including trips to the supermarket
- Dispense medications as directed by medical providers and family members
- Assist clients with ambulation and mobility, transporting from one location to another with a wheelchair or other support form
- Provided personal, social and domestic care and support, adhering to individual care and support plans
- Produce comprehensive shift reports daily, outlining incidents, client issues and medication management
- Encourage clients to complete exercise routine prescribed by healthcare professionals.
Education
CERTIFICATE IV IN DISABILITY -
Sterling Business College
Sydney, AustraliaCERTIFICATE III IN AGED CARE AND COMMUNITY CARE -
Work Smart Global
HIGH SCHOOL -
Higher Secondary Education Board
Kathmandu, NepalSkills
- Challenging behaviour management
- Client support plan development
- Building relationships
- Time management
- Tracheostomy and Ventilation
- Peg Feed and Stoma Care
- Writing reports and proposals
References
Reference will be provided upon request.
Timeline
Support Coordinator/House Supervisor
Positive Wellness Recover Centre
09.2023 - Current
DISABILITY SUPPORT WORKER
YOORALLA
05.2022 - Current
HEAD DENTAL NURSE
Dental One
07.2017 - 07.2022
PERSONAL CARE ASSISTANT
ADVANTAGED CARE
02.2014 - 08.2015
CERTIFICATE IV IN DISABILITY -
Sterling Business College
CERTIFICATE III IN AGED CARE AND COMMUNITY CARE -
Work Smart Global
HIGH SCHOOL -
Higher Secondary Education Board
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