ANJENY VINE-MOORE
Glenmore Park,NSW
Summary
A passionate and highly qualified customer service professional with over 10 years experience in fast paced customer service industries and natural health modalities.
A committed and inspirational leader with a strong work ethic who possesses a high degree of innovation and flair.
Proven ability to manage people, daily operations and planning the use of materials and human resources to enhance efficiency. Known to be an enthusiastic, people focused and friendly individual with a keen sense of compassion and interest in helping people work towards their emotional and physical wellbeing.
Overview
23
23
years of professional experience
Work History
Store Assistant (part-time)
Bras N Things
08.2014 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Remained calm and composed in tense situations involving angry or upset customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
STORE MANAGER
BRAS ‘N’ THINGS
11.2012 - 10.2013
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
STORE MANAGER
THE BODY SHOP UK
06.2011 - 08.2012
ASSISTANT MANAGER
THE BODY SHOP UK
06.2010 - 06.2011
TEAM LEADER
THE BODY SHOP UK
12.2006 - 06.2010
NATUROPATH, PENRITH ORGANIC HEALTH
08.2004 - 10.2006
ASSISTANT MANAGER
HOLLAND & BARRETT UK
02.2004 - 07.2004
SALES ASSISTANT
LUSH UK
12.2003 - 02.2004
ASSISTANT MANAGER
GNC LIVEWELL
01.2002 - 10.2003
SALES ASSISTANT AND NATUROPATH CONSULTANT
SOUL PATTINSON CHEMIST
03.2001 - 01.2002
Education
Certificate IV Allied Health Assistance - Physiotherapy And Occupational Therapy
TAFE NSW
Penrith, NSW2023
Bachelor of Health Science - Health Science
Western Sydney University
Sydney, NSW2002
Diploma of Remedial Massage -
Western Sydney University
Sydney, NSW2000
Skills
- Customer Service Management and Retail Management, focused on maximising customers shopping experience
- Excellent communication skills, both written and verbal
- Problem solving and sales skills
- Ability to manage time and prioritise workload to ensure efficient delivery of all aspects of tasks
- Team training and development
- Proficient in OH&S, EEO and best work practices
- Polite and professional manner
- Meticulous and efficient with high level of attention to detail
- Self motivated with ability to work and perform in team or as individual
- Proactive with a ‘can do’ attitude
Additional Information
- Valid WWC, Criminal Records check
- Current First Aid Certification
- Up to date vaccinations
- Unrestricted Drivers License
Timeline
Store Assistant (part-time)
Bras N Things
08.2014 - Current
STORE MANAGER
BRAS ‘N’ THINGS
11.2012 - 10.2013
STORE MANAGER
THE BODY SHOP UK
06.2011 - 08.2012
ASSISTANT MANAGER
THE BODY SHOP UK
06.2010 - 06.2011
TEAM LEADER
THE BODY SHOP UK
12.2006 - 06.2010
NATUROPATH, PENRITH ORGANIC HEALTH
08.2004 - 10.2006
ASSISTANT MANAGER
HOLLAND & BARRETT UK
02.2004 - 07.2004
SALES ASSISTANT
LUSH UK
12.2003 - 02.2004
ASSISTANT MANAGER
GNC LIVEWELL
01.2002 - 10.2003
SALES ASSISTANT AND NATUROPATH CONSULTANT
SOUL PATTINSON CHEMIST
03.2001 - 01.2002
Certificate IV Allied Health Assistance - Physiotherapy And Occupational Therapy
TAFE NSW
Bachelor of Health Science - Health Science
Western Sydney University
Diploma of Remedial Massage -
Western Sydney University
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