Anjie Chen
Hobart,TAS
Summary
Results-driven candidate with a successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritising tasks.
Experienced individual providing high-quality administrative support to various departments. Highly organised and detail-oriented with great multitasking and task prioritisation skills.
Overview
12
12
years of professional experience
Work History
Support Team Member
Bunnings Warehouse
04.2023 - Current
- Assisted customers in locating products, answered their queries, and provided face-to-face or phone recommendations.
- Offer excellent customer service by addressing customer needs and ensuring a positive shopping experience.
- Maintain a cleanliness and organisation of the store by restocking shelves, arranging displays, and ensuring the overall tidiness of the store.
- Operate cash registers and handle customer transactions accurately.
- Collaborate with other team members and departments to fulfil customer orders and resolve customer issues via phone or radio equipment.
- Provide support and assistance in the case of emergencies.
Bank Teller
Harbin BankCo.,Ltd
07.2011 - 07.2018
- Answered customer inquiries regarding account balances, transaction history, service charges, and interest rates.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Developed and updated spreadsheets and databases to track, analyse, and report on performance data.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Created and maintained databases to track and record customer data.
Education
MBA - Accounting And Business Management
University of Tasmania
Hobart, TAS07.2021
Skills
- Active Listening
- Operational Efficiency
- Constructive Feedback
- Office Operations
- Verbal and Written Communication
- Cash Register Systems
Timeline
Support Team Member
Bunnings Warehouse
04.2023 - Current
Bank Teller
Harbin BankCo.,Ltd
07.2011 - 07.2018
MBA - Accounting And Business Management
University of Tasmania
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