Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anju

Bentleigh East,VIC

Summary

Customer service professional with experience at Subway and Arham Finance, specializing in conflict resolution and transaction processing. Demonstrated success in enhancing client satisfaction through effective communication and a positive demeanor. Skilled in managing workstations efficiently while collaborating with teams to provide exceptional service.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Crew Member

Subway
Mentone, Melbourne
07.2024 - Current
  • Delivered quality customer service by interacting pleasantly with guests.
  • Resolved customer complaints professionally to uphold service standards.
  • Maintained a positive atmosphere for guests through excellent service delivery.
  • Executed opening and closing tasks, including workstation setup, surface cleaning, and supply restocking.

Client Service Representative

Arham Finance
Boxhill, Melbourne
04.2024 - 07.2024
  • Facilitated client inquiries and transactions to enhance service efficiency.
  • Supplied comprehensive details on diverse financial products and services.
  • Provided customer service support to clients in a timely and efficient manner.
  • Warmly greeted customers by employing positive telephone etiquette and asking well-rounded questions to identify issues.

Education

Bachelor of Arts - Economics

SD College Sec 32C Chandigarh
Chandigarh, India
09-2020

MBA - Entrepreneurship

Universal Business School Melbourne
Melbourne, VIC

Skills

  • Customer service and support
  • Conflict resolution strategies
  • Transaction processing expertise
  • Financial product knowledge
  • Workstation management skills
  • Team collaboration

Certification

  • Food safety

Timeline

Crew Member

Subway
07.2024 - Current

Client Service Representative

Arham Finance
04.2024 - 07.2024

Bachelor of Arts - Economics

SD College Sec 32C Chandigarh

MBA - Entrepreneurship

Universal Business School Melbourne
Anju