Anju
Bentleigh East,VIC
Summary
Customer service professional with experience at Subway and Arham Finance, specializing in conflict resolution and transaction processing. Demonstrated success in enhancing client satisfaction through effective communication and a positive demeanor. Skilled in managing workstations efficiently while collaborating with teams to provide exceptional service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
Subway
Mentone, Melbourne
07.2024 - Current
- Delivered quality customer service by interacting pleasantly with guests.
- Resolved customer complaints professionally to uphold service standards.
- Maintained a positive atmosphere for guests through excellent service delivery.
- Executed opening and closing tasks, including workstation setup, surface cleaning, and supply restocking.
Client Service Representative
Arham Finance
Boxhill, Melbourne
04.2024 - 07.2024
- Facilitated client inquiries and transactions to enhance service efficiency.
- Supplied comprehensive details on diverse financial products and services.
- Provided customer service support to clients in a timely and efficient manner.
- Warmly greeted customers by employing positive telephone etiquette and asking well-rounded questions to identify issues.
Education
Bachelor of Arts - Economics
SD College Sec 32C Chandigarh
Chandigarh, India09-2020
MBA - Entrepreneurship
Universal Business School Melbourne
Melbourne, VICSkills
- Customer service and support
- Conflict resolution strategies
- Transaction processing expertise
- Financial product knowledge
- Workstation management skills
- Team collaboration
Certification
- Food safety
Timeline
Crew Member
Subway
07.2024 - Current
Client Service Representative
Arham Finance
04.2024 - 07.2024
Bachelor of Arts - Economics
SD College Sec 32C Chandigarh
MBA - Entrepreneurship
Universal Business School Melbourne