Anju Bhadu
Sydney
Summary
Style-driven and customer-focused retail professional with a flair for curating on-trend looks and creating memorable shopping experiences. Skilled in visual merchandising, trend forecasting, and personalised styling to inspire customer confidence and boost sales. Adept at fostering brand loyalty through exceptional service, product knowledge, and attention to detail.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Suvidha Stores
08.2023 - 04.2025
- Delivered exceptional customer service by understanding client needs, recommending styles, and ensuring a personalised shopping experience.
- Consistently achieved or exceeded monthly sales targets through effective upselling, cross-selling, and product knowledge.
- Maintained high visual merchandising standards in line with brand guidelines to maximise store appeal and drive foot traffic.
- Managed inventory control, including stock replenishment, loss prevention measures, and accurate stocktake reporting.
- Trained and mentored new team members on product lines, styling advice, and customer service excellence.
- Built lasting customer relationships through follow-ups, loyalty programs, and personalised styling advice.
- Supported store operations, including opening/closing procedures, cash handling, and daily reconciliation.
Sales Assistant
More Supermarket
01.2021 - 04.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
Bachelor of Commerce - Accounting And Finance
CDLU
07-2019
Skills
- Customer service excellence
- Visual merchandising
- Fashion styling and trend awareness
- Point-of-sale (POS) system operation
Timeline
Customer Service Representative
Suvidha Stores
08.2023 - 04.2025
Sales Assistant
More Supermarket
01.2021 - 04.2023
Bachelor of Commerce - Accounting And Finance
CDLU
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