Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Anju Upadhyaya

Kambah,ACT

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Assistant in Nursing position. Ready to help team achieve company goals.

Overview

1
1
Certification

Work History

Customer Service

Aarushi And Araya Stores
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
  • Took ownership of customer issues and followed problems through to resolution
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty
  • Followed through with client requests to resolve problems
  • Kept accurate records to document actions and discussions

Caregiver

Southern Cross Aged Care
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.

Education

Certificate III in Aged Care -

Global Education Institution
Sydney, NSW

Certificate IV in Kitchen Management -

Canberra Business And Technology College
Gunghalin, ACT
03.2024

Skills

  • Cleaning and sanitizing
  • Customer service
  • Communication
  • Ability to work in team
  • Professional and punctual
  • Always positive attitude
  • Effective communication skills
  • Interpersonal skills
  • Work well in fast paced
  • Good time management skill
  • Think strategically
  • Decision making capacity

Certification

  • Certificate III in Aged Care 2023
  • First Aid 2023
  • Police Check

Accomplishments

  • Kumar Sapkota Kumarsapkota4@gmail.com Registered Nurse at North Side, Canberra Hospital
  • Ajit Subedi Ajsubedi@uniting.org Support worker Uniting, Sydney


Timeline

Customer Service

Aarushi And Araya Stores

Caregiver

Southern Cross Aged Care

Certificate III in Aged Care -

Global Education Institution

Certificate IV in Kitchen Management -

Canberra Business And Technology College

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Anju Upadhyaya