Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

ANKIT GAHLOT

Melbourne,Victoria

Summary

Analytically-driven master's graduate in Business Analytics with a strong background in data analysis and reporting. Hands-on experience gained through academic projects and internships has sharpened skills in analyzing complex datasets and presenting actionable insights. Excels in collaborative environments, utilizing teamwork, problem-solving, and time-management skills to achieve successful outcomes. Recognized for adaptability, creativity, and a results-oriented mindset, excelling at overcoming challenges and delivering impactful solutions.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Improving Charity Donations Using Data Analytics

Capstone Project, Melbourne Institute of Technology
  • Led team of 8 individuals in collaboration with industry client to enhance charity donations through data-driven strategies
  • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
  • Utilized data visualization tools to effectively communicate business insights.
  • Conducted data gathering using web scraping tools to collect diverse datasets relevant to donation patterns and demographics
  • Employed Python for data cleaning and preprocessing, ensuring data quality and consistency
  • Collaborated with stakeholders to identify business needs and data sources.
  • Utilized advanced data visualization techniques to present insights and trends effectively to stakeholders
  • Applied predictive modeling and machine learning algorithms to forecast donation behaviors and optimize fundraising strategies
  • Presented findings at IMPACTS, industry focused event professionals, securing first place and receiving certification for project excellence.

Hospitality Manager

The Lyceum Club, Melbourne
2023.05 - Current
  • Oversee daily operations of the club’s hospitality services, ensuring a seamless and high-quality experience for all members and guests
  • Supervise, train, and motivate a team of hospitality staff, fostering a collaborative and efficient work environment
  • Provide exceptional customer service, addressing member inquiries and concerns promptly and professionally to ensure satisfaction and retention
  • Plan and execute a variety of club events, from intimate gatherings to large-scale functions, ensuring all logistical details are managed effectively
  • Ensure all operations comply with health, safety, and hygiene regulations, maintaining a safe environment for members and staff
  • Maintain high standards of food and beverage quality, presentation, and service, conducting regular reviews and implementing improvements as needed
  • Develop and maintain strong relationships with club members, understanding their preferences and enhancing their overall club experience
  • Handle administrative tasks such as scheduling, reporting, and documentation to support the smooth operation of the hospitality department.

Event Manager – Victoria, Australia

Platinum Staffing
2022.01 - 2023.01

Managed and trained a team of 20 staff , ensuring standard operating procedures to execute roles effectively

  • Manage event timelines, ensuring that events run according to schedule and that all vendors are aware of their respective duties and responsibilities
  • Ensure that food and beverage service is executed flawlessly, including setup, service, and breakdown
  • Address any issues or challenges that arise during events, including guest complaints, equipment malfunctions, and vendor delays
  • Managed administrative logistics of events planning, event booking, and event promotions
  • Also worked in Parliamentary Services in theprivate hospitality detail of Honorable Prime Minister, Anthony Albanese in Canberra
  • Coordinate with Functions Manager to ensure that events are set up according to client specifications and within budget constraints.
  • Implemented contingency plans to address last-minute changes or unforeseen events.
  • Analyzed event costs to identify areas of improvement and cost savings.
  • Created detailed timelines and budgets for events to meet all deadlines.

Cabin Services Director ( Inflight Manager )

Qatar Airways – Doha, Qatar
2016.06 - 2020.01
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations
  • Demonstrated proper use of safety equipment, including seatbelts to inform and educate passengers prior to takeoff
  • Maintained a high standard of cleanliness and personal appearance to promote a sense of professionalism and passenger confidence in crew
  • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats
  • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures
  • Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly
  • Operated in compliance with all airline and federal aviation regulations for complete compliance with safety and security procedures.

Inflight Attendant

Jet Airways – New Delhi
2010.06 - 2011.09
  • Greeting passengers in Business/First class as they board and exit the plane
  • Showing passengers to their seats and providing special attention to certain passengers, such as the elderly/disabled/pregnant woman
  • Serving meals and refreshments
  • Checking the condition and provision of emergency equipment and information for passengers
  • Demonstrating emergency equipment and safety procedures
  • Administering First Aid
  • Dealing with emergencies
  • Conducting post flight duties.

Project Manager

Dhruv Infratel Private Limited – New Delhi
2009.01 - 2011.03
  • Project Installation and Commissioning of mobile cellular towers on 4G project in Delhi NCR
  • Identified plans and resources required to meet project goals and objectives.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Helping my supervisors to derive strategy for Business Expansion in the telecommunication industry
  • Welcoming new business clients and handling operations
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Managing the satisfactory delivery of installation, Testing & Commissioning Telecom equipments related to GSM, CDMA and WiMAX
  • Projecting new business idea's towards the resourceful development of organization
  • Provided detailed project status updates to stakeholders and executive management.

Education

Master of Business Analytics -

Melbourne Institute of Technology
Melbourne, VIC
01.2024

Bachelor of Computer Applications -

GGS Indraprastha University
New Delhi, India
01.2016

Skills

  • Data Analysis and Reporting
  • Business Strategy and Administration
  • Operations Management
  • Digital Marketing and Sales
  • KPI Tracking
  • Predictive modelling
  • Workflow Analysis
  • Business Needs Analysis

Certification

  • Customer First Workshop
  • Industry Project Winner
  • Findings and Corrective Actions
  • Leadership Excellence Program
  • Cultural Intelligence Course
  • WHMIS
  • First Aid/CPR
  • CRM

References

References available upon request

Timeline

Hospitality Manager

The Lyceum Club, Melbourne
2023.05 - Current

Event Manager – Victoria, Australia

Platinum Staffing
2022.01 - 2023.01

Cabin Services Director ( Inflight Manager )

Qatar Airways – Doha, Qatar
2016.06 - 2020.01

Inflight Attendant

Jet Airways – New Delhi
2010.06 - 2011.09

Project Manager

Dhruv Infratel Private Limited – New Delhi
2009.01 - 2011.03

Improving Charity Donations Using Data Analytics

Capstone Project, Melbourne Institute of Technology

Master of Business Analytics -

Melbourne Institute of Technology

Bachelor of Computer Applications -

GGS Indraprastha University
  • Customer First Workshop
  • Industry Project Winner
  • Findings and Corrective Actions
  • Leadership Excellence Program
  • Cultural Intelligence Course
  • WHMIS
  • First Aid/CPR
  • CRM
ANKIT GAHLOT