Highly motivated graduate with a Master of Professional Accounting from Melbourne Polytechnic and a Master of Business Studies from overseas. Demonstrated expertise in the banking and finance industry, with experience at reputable international banks and finance companies. Proven track record as a Customer Service Representative, excelling in oral and written communication, active listening, and analytical problem-solving. Committed to enhancing customer experiences through service-oriented behavior, deep understanding of customer desires, and providing tailored solutions to foster loyalty.
Omni Private Limited, a dynamic financial institution, offers a comprehensive range of financial services and solutions.
Spearheaded the successful turnaround of a bank branch in 2016, implementing strategic initiatives that resulted in a substantial reduction of non-performing assets. This transformative leadership not only improved the branch's financial health but also set a benchmark for effective asset management within the organization.