Ankit Hooda
Sales Representative
Southbank
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
2
2
years of professional experience
Work History
Supervisor
IGA X-press
02.2024 - Current
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Manager
Oporto South Melbourne
01.2022 - 02.2024
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Chef and Front House
Hunky Dory
02.2022 - 10.2023
- Regularly updated menu offerings based on customer preferences, driving repeat business for the establishment.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
- Spearheaded successful catering events, showcasing the restaurant''s signature dishes while maintaining impeccable standards of service.
Education
Cyber Security
HOLMES
Melbourne, VIC08.2023
Bachelor of Science - Hotel Management
Institute of Hotel Management
INDIA03.2017
Skills
Business Development
Timeline
Supervisor
IGA X-press
02.2024 - Current
Chef and Front House
Hunky Dory
02.2022 - 10.2023
Manager
Oporto South Melbourne
01.2022 - 02.2024
Cyber Security
HOLMES
Bachelor of Science - Hotel Management
Institute of Hotel Management
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